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“Nice hotel... horrible parking lot lightning.”

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Hilton Garden Inn Huntsville/Space Center
Ranked #7 of 53 Hotels in Huntsville
Certificate of Excellence
Reviewed 11 December 2017

The hotel itself was nice and friendly staff. But their parking lot lightning is absolutely horrible. One street light near the front door and then the rest of the lot was completely dark. By the time we arrived for the night we had to park on the side where it was pitch black. For this reason, I give it only 2 stars. This is very dangerous for people staying here and going to and from the cars at night.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank markhV8425LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 12 December 2017

We sincerely appreciate your feedback regarding your stay with us. We have brought the issue you mention to our management team and engineering department. We sincerely appreciate you staying with us and do hope you will choose to stay with us again on your next visit to the area.

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10 - 14 of 631 reviews

Reviewed 28 November 2017 via mobile

I️ stayed on the 4th floor, had to change rooms due to the lack of hot water on the low number side.
New room had hot water but also had lots of red and black mold in the bathroom. I Expect more for $189 a night and the Hilton company.

Stayed: November 2017, travelled on business
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 29 November 2017

We sincerely appreciate you choosing to stay with us. We are investigating the issues you experienced while staying with and as always we appreciate the feedback as this only helps us to improve both our products and services. The appropriate members of each department have been notified of the items you mentioned and we will work as quickly as possible to get these items resolved. Thank you again for staying with us!

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Reviewed 28 November 2017

This hotel was horrible over the thanksgiving holidays. Bugs in our room and no hot water working in the bathrooms. Hotel management was not on property for us to talk too and I am still waiting on management to speak to us.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank mariok893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 29 November 2017

We appreciate your feedback regarding your stay with us and we sincerely apologize for any short comings that you experienced. The members of the appropriate departments have been notified regarding the items you mention. Thank you again for staying with us.

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Reviewed 23 November 2017

Our family stayed in 2 adjoining rooms at the Hilton Garden Inn in November 2017 for 3 nights. We had a pleasant stay. The rooms were very clean and quiet, even though right next to the elevator. The hotel is near the highway and close to many good restaurants. We really enjoyed seeing the Space and Rocket Center, Harmony Safari Park and Burritt on the Mountain while in Huntsville.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank pegalou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 27 November 2017

Thank you very much for taking the time to respond about your recent stay with us at the Hilton Garden Inn Space Center. We are so happy that you were able to visit many of the Huntsville area local attractions. My staff and I strive each day to provide all our guest with the best possible accommodations and service. We appreciate you feedback and we look forward to serving you again in the future at the Hilton Garden Inn Space Center.

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Reviewed 16 November 2017

I had an awesome time at this hotel. Really appreciated the helpful stafff and the cleanliness of the rooms. I really enjoyed my stay at this hotel. Will definitely check in again in the future. Amazing.

  • Stayed: November 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this reviewResponded 21 November 2017

Terri,

Thank you again for staying with us at the Hilton Garden Inn Space Center. We appreciate the kind works regarding our staff. Each member of our team works very hard to insure that we provide the best service and accommodations possible. We hope that you will choose to stay with us again during your next visit to the Huntsville area.

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Additional Information about Hilton Garden Inn Huntsville/Space Center

Address: 4801 Governors House Drive, Huntsville, AL 35805
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Huntsville
#10 Business Hotel in Huntsville
#11 Family Hotel in Huntsville
Price Range: R1 266 - R2 533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Huntsville/Space Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Huntsville
Huntsville Hilton

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