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SpringHill Suites Huntsville West/Research Park
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Reviews (199)
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11 - 16 of 199 reviews
Reviewed 9 November 2017

Lighting in bathroom is awful. Very dim. No towel rack at sink or shower it is at other end of bathroom so nowhere to put towel when you get in shower. Also toilet is VERY loud. You can hear your neighbor flush. Walls are thin and also floors you could hear the people above you just walking around.

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank GingerM307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at SpringHill Suites Huntsville West/Research Park, responded to this reviewResponded 10 November 2017

I thank you for bringing this issue to my attention so that we can follow-up with our team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you will consider staying with us again.

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Reviewed 5 November 2017

The Springhill suites are perfect for relaxation, business or whatever your needs may be. I was pleased with all of the conveniences and accommodations the hotel provided. Rooms are comfortable, spacious, and modern. Really enjoyed the hot, fresh breakfast that featured plenty of variety. The staff is very freindly, attentive, and accommodating. Each and every time, Tom greets the guest so graciously and warmly. His casual conversation makes you feel comfortable and like you are at home. Thank you for the hospitality!!!

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at SpringHill Suites Huntsville West/Research Park, responded to this reviewResponded 6 November 2017

You are very welcome! We are glad to have made your stay a good one and that you enjoyed it here. Your are always welcome back here at the SpringHill Suites Huntsville West/Research Park.

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Reviewed 29 October 2017 via mobile

This place was so great! We we're warmly greeted by Tom at the front desk. He chatted with us while he got us checked in, and gave us some great tips about the local area. Our room was so comfortable! We appreciated all of the attention to detail that we found at this hotel, like the complimentary ear plugs. All of the staff were so gracious and welcoming, and we appreciated that so much. Special thanks to Tom for being a wonderful "host" to us!

Stayed: October 2017, travelled as a couple
1  Thank CindyFlorence_AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at SpringHill Suites Huntsville West/Research Park, responded to this reviewResponded 30 October 2017


Thanks for taking the time to write a review about your recent stay at our hotel the SpringHill Suites Huntsville West/Research Park. I’m happy to read from your review that you enjoyed your stay at our hotel and will be sure to let the staff know of it. I was especially glad to read that you had a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay enjoyable. Thank you very much for your business and I do hope that next time you are in town, you stay with us again.

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Reviewed 25 October 2017

Very classy, clean and convenient hotel in the heart of the nice restaurant area of Huntsville. Awesome for all types of travelers. Tom at the front desk was very accommodating regarding a special request and also provided an amazing restaurant recommendation. Really one of the best Marriott properties with the best staff that I've ever encountered.

  • Stayed: October 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank 9989gumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at SpringHill Suites Huntsville West/Research Park, responded to this reviewResponded 26 October 2017

We will be sure to let the staff know of your good review. Thank you for choosing to stay here at the SpringHill Suites Huntsville West/Research Park and we are looking forward to hosting you again.

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Reviewed 18 October 2017 via mobile

Beautifully appointed hotel with exceptional staff! Our reception was gracious and we were offered a choice of rooms. Our room was large, comfortable and, most important of all: Clean! The surrounding village offered a pleasant stroll and a number of dining choices. I wish we had booked here for our return trip!

Stayed: October 2017, travelled on business
Thank chefbeth4044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at SpringHill Suites Huntsville West/Research Park, responded to this reviewResponded 19 October 2017

We want to let you know you are always welcome back there at the SpringHill Suites Huntsville West/Research Park. Thank you for your good review and we are glad you enjoyed y our stay.

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