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“Spacious getaway with priceless views and a few...”
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Review of Mustique #2101

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Very good
13 reviews
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Overview
Condo/Apartment -
4 Bedrooms, 4 Bathrooms, Sleeps 10
Gulf Shores, Alabama

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
slocam
Kentucky
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Spacious getaway with priceless views and a few hiccups”
Reviewed 24 October 2017 for a stay in October 2017
1
person found this review helpful

The positives: amazing views from the huge windows in almost every room, very spacious balcony, easy beach access, tons of room (4+ bathrooms was a huge perk!), as well as nice indoor and outdoor pools.

The negatives: The oven takes an abnormally long time to preheat (actually never got to temp). The furniture is very worn (especially the sofa) and it really needs to be replaced. The TV's in the living room and all the bedrooms were way too small for the size of the rooms.

One other big complaint: A mandatory evacuation was ordered for the building during Hurricane Nate but we were not notified by "Kaiser Realty By Wyndham Vacation Rentals". This meant elevators in the building were scheduled to shut down at a certain time and the bridge heading inland was being closed. This was something that was crucial to know considering we were staying on the 21st floor and not everyone was physically able to climb up or down the stairs.

If it hadn't been for the parking lot attendant making us aware of the evacuation, we would had half the family stuck in the condo and the other half stuck inland. (And this was just luck of the draw that one of us pulled into the parking lot at the time he happened to be making his rounds). They were not able to provide us with an alternative location to stay (which seems odd with the number of properties they offer). We thankfully were lucky enough to find another place inland to stay the night. Kaiser staff were not very friendly when we had to make calls to them regarding this either -- after the storm had passed they "didn't know if the building was okay to return to" since they weren't there. It was up to us to go check the property out and see if we could come back.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Feb 2018
Thank you so much for your feedback about your stay with us. We have shared your comments with the owner of the property and the entire Kaiser management team.

Before, during and after the storm multiple notifications were sent out to the email and text to the contact on the reservation. After any storm we have to wait for city officials to be cleared to travel on certain roads and the Homeowner Association has to clear the buildings for safety. As soon as we have those, we can safely have guests return. We do apologize for the weather inconvenience that was very much out of our control.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sulphur Louisiana
Reviewed 17 July 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pleasant Grove Alabama
Reviewed 7 July 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AL
Reviewed 27 June 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ms
Reviewed 27 June 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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