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Reviewed 27 June 2018 via mobile

Fantastic hotel, sheer luxury. Food is excellent and staff are amazing. Breakfast was made more special by the well trained staff. Ansari and Dinesh... Both deserve mention for their attention to detail at breakfast and dinner.

Stayed: June 2018, travelled with family
Thank Pooven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KM_Chengappa, General Manager at The Leela Palace Chennai, responded to this reviewResponded 5 July 2018

Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality, food & Service.

Thank you for recognising Ansari and Dinesh they are happy to note that their efforts were so well appreciated.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Being away from home and it being the World Cup season had made it harder to travel and was the first for me. The hotel not only had 2 sports channels showing the world cup but even prepared a world cup treat for me (see pix).

The staff were extremely helpful and friendly; they took care of my every need. The Front Desk Manager and the Duty Manager were caring but not in a patronizing manner -- which is good as a business traveler when I needed my space and quiet time.

Without getting into too much details, my first visit in March 2018 was not a pleasant one, but the staff certainly did redeem themselves and the hotel name this time around. Fantastic job everyone; keep up the good work.

Love the gym!!!

Room Tip: Sea view is the best
  • Stayed: June 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank pd122017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KM_Chengappa, General Manager at The Leela Palace Chennai, responded to this reviewResponded 5 July 2018

Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us.
I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality, food & Service.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

With family, we attended for a marriage reception in The Grand Ball Room. High ceilings and good interior is the main attraction of the hall. Food served was really fantastic and especially fish fry and mutton biryani and continental dishes were very tasty.
Over all this hotel is the best for any functions.

Stayed: June 2018, travelled with family
Thank krish862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KM_Chengappa, General Manager at The Leela Palace Chennai, responded to this reviewResponded 5 July 2018

Dear Guest,

Greetings from The Leela Palace,Chennai.

We thank you for sparing your valuable time to evaluate our product and services on Trip Advisor.

We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your expectation.

Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

This is one of the best hotel I have ever stayed in. Rooms are great - well equipped, very comfy bed and a good sized room. Hotel is spotlessly clean. Excellent choice of food at breakfast (fresh Passion fruits are delicious). Buffet evening meals are excellent too - good quality and wide choice (make sure you try the ice cream bar!). I also ate in the on-site Chinese restaurant which was great.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank oilbaronuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KM_Chengappa, General Manager at The Leela Palace Chennai, responded to this reviewResponded 5 July 2018

Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, all facilities, food offerings, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.


We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Leela is known for its exquisite taste n flavors. Rooms Food Service....it has it all.
Bar could take on a better spread of entertainment rather than just a average DJ. Maybe live Jazz perhaps.
XO is a superb chinese restaurant. Jamavaar is average.
The best part is the ESPA. One of the best in town. Bhutani therapists are fab. Spa facilities are amazing.
Saloon is also good

Stayed: June 2018, travelled solo
Thank AshGeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KM_Chengappa, General Manager at The Leela Palace Chennai, responded to this reviewResponded 5 July 2018

Dear Guest

Greetings from The Leela Palace, Chennai.

Thank you for taking the time to write such extensive and positive comments on Trip Advisor.

Your appreciation about the Hotel, all facilities, food offerings, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us.

It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay.


We all graciously await your return to The Leela Palace Chennai in the not too distant future

Warmly
Chengappa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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