I really enjoyed my stay in this hotel. All our needs were met and the hotel itself was amazing. But there were some issues with some staff members.
The staff in the restaurant were polite, most of the time. However, a number of waiters constantly reminded us that when we signed the receipt and charged the meals to the room we werent paying the service charge. In the beginning of our stay all the nearby atms had run out of cash because of the Diwali festival. We explained this to the staff and they nodded in understanding however, everytime we ate there they pressed us for tips. My husband eventually got cash and reimbursed the staff with tips for the 2 days we were without cash. They didnt show any understanding or appreciation of his efforts. The hotel is on a road with no nearby restaurants so we felt we had no choice but to eat there. It was a shame because the surroundings were beautiful and the food was good.
This issue can be resolved easily by the staff having more respect for the guests who are on holiday and have the right to tip according to the service provided.
- Free Wifi
- Free Parking