We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Review Highlights
Value for Money

Had reached the airport pretty early due to monsoon and had nothing to do so spent a couple of... read more

Reviewed 1 week ago
RaghavendraT25
Descent place for loyalty users

It's not the extreme posch setup but you will get descent food using your debit/credit/loyalty... read more

Reviewed 3 weeks ago
Bibin M A
,
Bengaluru, India
via mobile
Read all 137 reviews
  
Top Selling Tours & Activities in and around Mumbai
from US$61,25
More Info
from US$140,00
More Info
from US$90,00
More Info
from US$28,00
More Info
Reviews (137)
Filter reviews
137 results
Traveller rating
31
41
27
19
19
Traveller type
Time of year
LanguageAll languages
More languages
31
41
27
19
19
Show reviews that mention
All reviews great lounge nice spread visa signature lounge staff jet airways debit card courteous staff decent place free of cost few hours ambience domestic coral newspaper delhi arrangements
Filter
Updating list...
30 - 35 of 137 reviews
Reviewed 20 June 2018

I'm a frequent traveller, and every time I travel internationally I go through Mumbai's T2 terminal. I have several high tier credit/debit cards that should entitle me to entry to the Loyalty Lounge, ranging from Kotak to Amex. However, whenever I visit I feel like we're playing a game where the lounge is some top secret luxury and I have to get the right password! The card that worked for me a few months ago is suddenly ineligible, and I have to try another and go through the rigmarole of swiping, password entry and checking if it meets their indecipherable standards. The people behind the counter behave in a ridiculously snotty fashion for the glorified receptionists that they are, and the sad fact is that the lounge itself is nothing to write home about - it's usually quite dirty, lit like a hospital waiting room, and smells of weeks-old food and urinal cakes. The staff are also extremely unhelpful and scammy, as I discovered when I told my parents to go to the Lounge when they traveled abroad some months ago. Both of them had the 'right' bank accounts and cards to enter for free, however, this particular bank's DEBIT cards are eligible for free entry while the CREDIT card isn't. Seeing both, the staff member chose to swipe the credit card, which promptly charged them Rs. 4000... for a 30 minute wait in the lounge. I'm absolutely disgusted that they would choose to scam my parents in this way. Honestly, the next time I go through T2 I'd rather hang about at the gate or a restaurant than deal with this sorry excuse for a lounge.

2  Thank schtip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

The lounge has courteous staff, cozy environment and comfort level. Food is warm, fresh and tasty. If you have to spend time to catch your next flight try this.

1  Thank nskh1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

I am travelling from this Airport since 1982 & witnessed the transformation of this Airport. Today T2 is transformed as an exotic museum & good place to buy branded articles. Truly it has collected the articles from all over the country & exibited the Indian heritage culture & todays living style together in a area of 3.2 sq KM. One must have at least 2-3 hrs in hand for having close look of articles displaced & create a good photo galary. Arival galary is also worth seeing. International traveller can have a glimps of India's ancient çulture at one place. Worth spending time. If interested in eating items, lounge provide all sorts of food & bevrages. One can engaged in purchasing of different items for use & coolection.

Thank Arun Kumar g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

This longe is not that big and hence gets crowded easily. The food options though are good and the seating is also nice. Good place to hang out if with friends.

Thank Prodigies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018

It is a Good Lounge, but gets too cramped when the crowd increases. It depends a lot on the flight timing. It get very crowded in the evenings. The food takes time to get replenished, sitting place is a challenge.

Only hope we do not a chaos & fights starting when the place gets more crowded.

Thank Kamathsonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews