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Reviews (352)
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All reviewspine treesshyam sharmaheated swimming poolboarding schoolking sizeopen restaurantterrace restaurantnice propertyhustle bustlerooms are hugenice roomcomfortable roomsquality of foodnice stayhotel is locatedvisited shimlamain road
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Reviewed 26 March 2018

The property is at a lovely location , is well made with nice architecture. The food is nice , staff is warm . The only thing which needs urgent attention is the maintenance and general cleanliness which can be a put off.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Aman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

This is a hotel aspiring to be four star but really only three. It's due for refurbishment I'd say. The were a few minor faults in my room. (There would have been a great view of the forest but the double-glazed windows were completely misted up). But the large bed was comfy, the water hot, and there was a hair dryer. All the housekeeping and waiting/serving staff were delightful and helpful. Too far/difficult to walk into Shimla.

Stayed: March 2018, travelled solo
1  Thank r0slyn66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

As a honeymoon couple you expect good hospitality and delicious food. We were extremely happy with East bourne. Coming from Mumbai, it was pretty cool when we reached shimla but once in the room we had hot water and well heated room for us. The view from our superior room was to die for, especially mornings n evenings and the breakfast and dinner buffets proved to be a good decision. Highly appreciate the staff who were always smiling and would serve us with hot food in such a cold climate. Special mention for the soups - which we loved the most. Do stay a couple of days to enjoy the property!

Stayed: February 2018, travelled as a couple
Thank Megha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018

we had a very disappointing experience at the hotel.As the hotel staff ,reception people including the manager were highly rude and unacceptable behaviour when we asked them for basic services offered to the guest.
On asking about not providing the available service(s), The Hotel Staff including the Manager to the utmost dismay and shock started misbehaving, talking disrespectfully and slammed us by saying that we are not eligible for these services. His behavior was utterly rude and his tone was very harsh. He started misbehaving with us and dismissed us for reasons best to him alone.
I will not recommend this property to anyone.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank chitresh v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

We had dinner here tonight and it was REALLY BAD.
Service was poor and the ambiance in the restaurant, as bad as the food. Not even music in the back ground, and waiters chatting and even burping as if we were not here. We do not recommend the restaurant at all.

Stayed: January 2018, travelled as a couple
Thank Chloejayeen j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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