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Reviews (124)
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All reviewsinternational airportclose to the airporttraffic situationhotel offers goodroom pricelagos airportgreat place to stayinternet servicebuffet breakfastclean roomsexcellent stayrooms are bighotel is locatedvisit lagosan upgradehot watersecurity
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2 - 7 of 124 reviews
Reviewed 10 January 2018

the hotel is located less than 10 mins from the Lagos international airport. Its clean, staff is friendly, check in / check out process is ok, WiFi works on all floors, it feels safe and there are several buffet meals. The hotel has a pool, bar, gym, valleyball field, multipurpose hall and computers room. Rooms are big enough, bathrooms are good. Some rooms get the noise from the power generator, but its not too loud.

Room Tip: Ask for rooms 201 or 101, as theyre bigger than the others.
  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank MarkoPernic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, Director of Sales at Welcome Centre Hotels, responded to this reviewResponded 1 March 2018

Dear Marko,
Thanks for your feedback.
Our generator houses are sound suppressed and our rooms all have dual windows to block out noise from outside the hotel e.g. traffic, aircraft, generators etc.
As you have said, you are assured of a pleasant stay with us.
Thanks again for your stay and patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

I had good time during my stay in this hotel, really don't have any complain. Security wise very good. Customer service very good both check in and check out. I will stay in this hotel next time I visit Lagos. My wife and I had really good time all through our stay in this hotel.

Room Tip: Higher floors really have less noise, A/C very efficient, room service not bad for Nigeria stand.
  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank noma945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, Director of Sales at Welcome Centre Hotels, responded to this reviewResponded 1 March 2018

Dear Norma,
Thanks for your feedback.
We promise not to rest on our oars.
Until your return, we wish you the best.
Many thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

this would have been much better if the promise of airport transport were fulfilled. spent a lot of time and money calling both the hotel and their booking agents who also called several times to organise transport from the domestic airport to the hotel, the only reason to stay there was to handle the layover between connecting flights safely and comfortably. i would have been in serious trouble if I didn't find kind fellow travellers at the airport to get me to the hotel in their own taxi. i was assured several times the driver would be waiting for me, identified. no such thing happened, the airport officials had no idea what hotel i was referring to nor where they waited for passengers in other words the promise of a transport was a joke. worse yet the phone number on the internet and quoted by the agent and in the emails from the concierge WAS OUT OF ORDER, no answer. called many times from airport, nothing.
The next morning the transport back to the airport was done all ad hoc. not prepared in advance. but front desk was very nice and tried hard in attitude to compensate for the failure of service promised. the breakfast buffet was really below par, i don't understand where TA reviewers have been to praise this offering to the skies but no matter again everyone friendly enough Trying to get an extra tea bag in my room having pre-tipped yielded a ridiculous altercation with a bell-man who actually refused to provide the tea bag in his hand because I already had one in the tea service in the room. Marvelously petty. Worthy of Fawlty Towers. The ugusi soup wasn't bad but way overpriced, the desserts on the menu were not available in fact. Hot water took about 20 minutes to emerge so the shower I so looked forward to was not to be. Most of the water landed on the floor, poor bathroom infrastructure. The glass shelf over the wash basin on a 45 degree slant, though unlikely to fall off completely. I guess. The DSTV worked really well, though, and the staff were generally very nice, apart from the stupid bell hop with the tea bag You could do a lot worse and now that i know how to manage the transport pickup i would go back to these folks if I needed to stay again near the airport, sure I would. Attitude is ten times more important than infrastructure; that's especially true in Lagos, the NYC of West Africa. Brace yourself for the fellow guests, however, a snottier and derisive attitude among Americans in general is hard to come by. worthy of a sociological study.

Room Tip: try to get all the information necessary about the airport transport link. Find out about Hertz stand
  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Helen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

Friendly staff... Restaurant choices very limited... large rooms and beds, good conditions for Nigeria, The Welcome Centre Hotel offers good service. Hotel is very close to Lagos airport - which makes this a must-stay considering the traffic situation in Lagos. Taxi service always available

Stayed: January 2017
2  Thank FABIOSANTOS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

As a regular visitor I appreciate the efficient checking-in process and friendly staff. The rooms are comfortable, roomy and clean with good shower facilities. Good wi-fi and the provision of a kettle and coffee in the room is not something you routinely find in Nigeria and is much appreciated. Being close to the airport is an added bonus.

Room Tip: Deluxe rooms are good value for money
  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Clyde795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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