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“Attention... Chef changed and so the whole menu promoted on website. Service went down”
Review of Porto Bello Bistro

Porto Bello Bistro
Ranked #38 of 217 Restaurants in Koh Tao
Certificate of Excellence
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 3 weeks ago via mobile

We went today for dinner to discover, that there is a new chef and that the menu was changed. Many favorite and trip advisor recommended dishes and pizzas have been deleted. There is just a reduced list of 3 pages as menu in the restaurant. Also the wine list has been changed and reduced in quantity but more expensive now.
The Menu displayed online on the website does not exist anymore. Seems they have chosen the way for cheaper dishes both in quality and used items. The new Chef - when asked upon - did not know what was on website or who made changes.
The wine - if you order a bottle - now gets opened at the bar or back in the kitchen. A no-go for us. You simply don't know what's really in the bottle. Insist that they open a new bottle in front of you, if they do so... one never can be sure they do not reuse an old bottle and fill it with cheap wine.
The food preparation was slow (only 4 tables full). It took us 1 1/2 hours to get a plate of cold cuts and 2 pizzas. The cold cut plate costs the same as the Mixed Antipasto Board in the old (and still advertised) Menu... but is a mere deception.
The pizza menu was cut to half.. The exquisite Pizza Parma Bianca has been deleted. The same with the different Pizza Calzone they had. We ordered 2 other pizzas but were deluded.
The new Chef might be good but he definitely has no idea how to do Pizza.
We discussed our complaints directly with the new Chef. He told us, that he has.problems with the Thai employees executing his orders and that they do not listen to him.
We recommend for the moment to choose a different Italian for your lunch or dinner. GIve them a break and time to get a new system running. Your money... and hunger... might be better off in another place for the next pair of weeks.

1  Thank socrates64us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 862 reviews

Reviewed 5 weeks ago via mobile

We came to this restaurant with a group of six, every single person was blown away. This is some of the best Italian food I have had anywhere, let alone in Thailand.

Thank Jake P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

I stayed in koh tao for two weeks, i fall in love with this place. Amazing pizzas, really tipical italian kitchen and weekly special dishes. Professional and frendly staff. Impressive owners. Pretty location. Absolutly the best italian restaurant in koh tao .

Thank Valeria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018 via mobile

I go with my friends to have a pizza and this place amazing good service and food and have many a good wine to choose and the taste is amazing we enjoy so much in Porto bello bistro

Thank Sammy Oscar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 3 March 2018 via mobile

j have been traveling in Thailand since 2007 looking for a good Italian restaurant.finally a week ago in Koh Tao someone suggested a lovely Italian restaurant portobello.j had the greatest culinary experience of my life delicious food and an accurate and refined service.a lovely atmosphere and remarkable dedication from management and staff guided from fascinating owner Alessandra!!!

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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