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“Buena apartamento muy cerca de todo”
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Very good
6 reviews
Breakfast bar, nicely equipped kitchen. Large windows.
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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
West End, Roatan, Bay Islands

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
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English first
English first
Spanish first
English first
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Location is good - Property okay--- Owner is not ....”
Reviewed 14 April 2017 for a stay in February 2017
people found this review helpful

Their are bars on all of the windows. The "porch" overlooks an overgrown field and a trash dump. I paid for six weeks staying here. While the unit is okay, their is only AC in the bedroom. The smell from the alley made it hard to keep the windows open after returning from a day in West End working. IF you know anything about Roatan electricity is incredibly expensive so that is an added cost you must consider if you stay here. The units shower continually has sewer smell coming from the drain pipe - you can hear water gurgling in it. While it is new construction, it is shody new construction (door sticking, sewer smell etc...)

The owner was accomodating at first - then I never saw or heard from her again. She offered originally to assist with water delivery (most water is in the giant 5 gallon jugs) you get one when you move in. I asked for help and she claimed she didnt have a car -- but she lives next door with her boyfriend and they both have vehicles parked every night in front.

She also has an ZERO FLEXIBILITY policy - meaning that if you book and for whatever reason you need to adjust or cancel - she takes 50%. She requires payment in full up front. She will ask you to use paypal to pay here - but asks that you do it as a "friend" not as for a good so you are NOT GETTING THE PROTECTIONS FROM PAYPAL - since they consider this transaction a "friend to friend" transaction not eligible for any protections.

You can read my other reviews of places I have stayed on this site - I would not do business with this owner Kystal Enger. She also manages Cocolobo so be careful with that too. I cannot recommend booking this place with the way she has treated me and currently still owes me money and will not communicate.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxenford, Australia
Level 5 Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 September 2017 for a stay in August 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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