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Reviewed 27 March 2017 via mobile

It was a wonderful experience
It's my 3rd time to go their
Beautiful sights . Wonderful decoration
Fantastic food
Excellent service.
Very good Wi-Fi and internet
Luxury service nice different restaurant especially Turkish one

Stayed: January 2017, travelled with family
Thank maged S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabella J, Guest Relation Supervisor at Rixos Sharm El Sheikh, responded to this reviewResponded 7 April 2017

Dear Maged S

Thank you for taking the time to write about your stay here with us

We are delighted you had such an enjoyable vacation

We look forward to welcoming you back again in the future

Thank you

Rixos Sharm el Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017

We arrived late, but check in was smooth. We got a welcome drink and we were offered a late dinner, although it was after 11.00 p.m.
Our room was very spacious with a large balcony. The bathroom looked a little worn out though, something we did not expect for a hotel that is nr. 2 in the Tripadvisor ranking. Mentioning this to the guest relation center, we immediately were offered another room. Although we did not move, because this would not have made our holiday better, we thought this was a fine gesture. When mentioning the 1st day that we slept well, but found our bed quite hard, about 10 minutes later they came to put a top matrass on the bed, which solved the “problem”. In any case, the room was kept spotlessly clean and we were daily surprised with nice towel art.
Everybody of the staff was extremely friendly and helpful and people did everything possible to give us an unforgettable stay.
Breakfast was fine, and food in the buffet restaurant (lunch and dinner) was good with a lot of choice, but not as good as we had last year during our stay in Hurghada (there we were spoiled : the buffet was really great and more inviting and the hotel costed about 400 € less/week) and in our opinion, most of the time we thought it was not warm enough. The dessert buffet was disappointing: beautiful presentation but most of it tasted too much like gelatin. But, you could have your pancakes or waffles baked on the spot. And, eating this with some very nice icecream … yummie.
Having said this, we want to say that the a la carte restaurants were really amazing. We never had such lovely food in any other hotel we’ve stayed in: extensive menu, great food , perfectly served and amazing service. Above that, you can make as many reservations as you want for any a la carte restaurant.
For whom it may be important : for us, this was also the first hotel where the WIFI was really high speed everywhere in the resort (room, pool, beach, bars …).
Very nice and large heated swimming pool, which was actually the activity pool, so music was played during the day. As we ourselves like to relax in a quiet place without music, it was a pity for us that the many other beautiful and quiet pools were not heated. (Although we can understand that not every pool can be heated.) Service around the pool was superb by the way. Drinks (and chips and peanuts) are offered constantly. We were actually treated like kings. Everybody of the staff wants to give a hand when you need to open an umbrella, towels are brought to your chair…
Overall, it is a very beautiful resort with amazing gardens where all is kept incredibly clean and, very important, it offers great hospitality.
If we can, we will definitely stay here again.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank elchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2017

This is the best hotel ever we stayed in Egypt! and the staff also is very helpful espcially Mr Mahmoud he is very great and helpful
i hope to come again to this awesome hotel The rooms are very warm and cosy. Come and experience Rixos if you're a looking for a excellent holiday in Sharm.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank Meka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabella J, Guest Relation Superivsor at Rixos Sharm El Sheikh, responded to this reviewResponded 23 March 2017

Dear Meka G

Thank you for taking the time to write about your stay here with us

We are delighted you had such an enjoyable vacation

We look forward to welcoming you back again in the future

Thank you

Rixos Sharm el Sheikh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile

I enjoyed with my family , we loved, we will come back a gain , service very good and welcoming staff, the quality of food very good , spa excellent , Swiming pool with worm water , every night Evint , I recommend family room if you have kids it's perfect

Stayed: March 2017, travelled with family
Thank Khaled H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabella J, Guest Relation Supervisor at Rixos Sharm El Sheikh, responded to this reviewResponded 7 April 2017

Dear Khaled H

Thank you for taking the time to write about your stay here with us

We are delighted you had such an enjoyable vacation

We look forward to welcoming you back again in the future

Thank you

Rixos Sharm el Sheikh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2017

This was another wonderful stay in Sharm el Sheikh, our first in the Rixos. They couldn't do enough for us, even before arrival they helped us with our needs.
Rooms were great, we had a family room with two full sized queen beds for our teenage children with a blind on the window for privacy between our two rooms.
Service was wonderful as always, food was great in the themed restaurants, we went to the Indian, Chinese, Mediterranean and Italian.
There was buggies driving round the resort that you could stop for a lift as it was a large resort.
Unfortunately we haven't been able to return with the currant none direct flight from the UK but if you can get there its a must!
Everything was amazing from the moment we arrived, check in, rooms, service, food and customer relations were excellent especially Kelly W.
We stayed later end of 2015 as a family and had an amazing time.

  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank loulou692014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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