We specifically booked a room with two twin beds. When we checked in we had to carry our own bags up three flights, because no one was available to help. When we got to the room, it only had one bed. I said there was a mistake. We had specifically requested two beds. The woman said he room we book was unavailable, and " I thought you were sisters , so you wouldn't mind." After speaking to the manager, they reduced the rate by 20%, but the room was not nice. It was VERY small, and the air conditioning didn't work very well. It was 90 degrees outside, and the AC never cooled the room sufficiently. It was very difficult to sleep.
The room included breakfast, which was okay. Checkout was much better. They came up, and took our bags downstairs.
Overall, even with the discount, the room was not a good value for the price.More
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