I was for the 3rd time in the house and opted for the La Pasta restaurant located on the top floor. At lunch, it is expected and understandable that you wait a few minutes to sit at the table. So we opted to have lunch at the counter.
Waiter comes, waiter goes, waiter comes and waiter goes ... nothing to attend to. We then asked, rudely, that one of the waiters was next door to pick us up. That's when he uttered the phrase, "Okay, I'm going to break your branch and write down your requests."
I sincerely suggest an urgent staff training.
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