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All reviews fair price hotel is located walking distance beaches municipal
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Reviewed 12 February 2019 via mobile

I’ve been great time in Porto da Ilha Hotel with my wife. They have a very good breakfast, clean and comfortable rooms. They have a good price. It’s important to say if you go by car, you have to pay extra.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank thiagolamarque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaDamasio, Gerente at Porto da Ilha Hotel, responded to this reviewResponded 12 February 2019

Dear Thiago, thank you for sharing your experience at Porto da Ilha Hotel with us! We look forward to welcoming you again soon to check our improvements and continue to enjoy of Porto da Ilha Hotel! Check back often!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2018

Very nice, clean hotel in Centro. The staff were extremely helpful and friendly. They always accommodated and made sure any questions were answered and helped in any way they could. Highly recommended!

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank KevinChicagoIl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaDamasio, Gerente geral at Porto da Ilha Hotel, responded to this reviewResponded 8 November 2018
Google Translation

Prezado Kevin, obrigada por compartilhar a sua experiência no Porto da Ilha Hotel conosco! Esperamos recebê-lo novamente em breve para verificar nossas melhorias e continuar aproveitando as comodidades do Porto da Ilha Hotel! Volte sempre!

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Reviewed 27 July 2018 via mobile

Since I’ve meet this hotel about a year ago I stay and recommend. The hotel is a medium size , very clean and the rooms I stayed were very comfortable (family room). The hotel is very well located in the heart of city center and for sure is an great option for business travelers as well as the area is full of offices, restaurants and bar. (All I’m walking distance) , they also offer a parking lot service which is very convenient .

Date of stay: July 2018
Trip type: Travelled with family
Thank LucioR116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

Reception WILL NOT inform you when a visitor arrives to the hotel, even after you tell all 5 of them standing at the desk that you are expecting someone. They also will not pass on messages that have been left for you at the desk. Instead of taking responsibility for their incompetence they keep defending themselves claiming they called the room (which clearly never happened). Disgusting, the way they are treating us and the situation. They should be ashamed for the irreversible damage caused, as we have traveled half way around the world to see this person for the first time in 50 years for the meeting to be destroyed simply because reception could not be bothered calling or knocking on the door to let us know the visitor was here.

Date of stay: March 2018
Trip type: Travelled with family
Thank jasminek95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaDamasio, Gerente at Porto da Ilha Hotel, responded to this reviewResponded 8 March 2018
Google Translation

Prezada Jasmine, sentimos muito por estar com esta impressão da recepção do Porto da Ilha Hotel. Conforme conversamos com a senhora, a recepção de fato tentou contato com o apartamento diversas vezes por telefone; não fazia parte do nosso procedimento ir até o apartamento verificar se o hóspede está ou não quando avisa que espera visitas. Mas, como valorizamos muito a opinião dos nossos hóspedes, a partir do seu comentário, já orientamos os recepcionistas, para que quando a pessoa estiver esperando uma visita, irem até o apartamento caso não seja possível contato por telefone.
De qualquer forma, ficamos felizes por saber que vocês conseguiram encontrar a pessoa por quem viajaram de tão longe para ver. Gostaria de me desculpar mais uma vez em nome de toda a equipe e dizer que estamos à disposição para auxiliá-los no que for possível.

Att, Julia.

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Reviewed 30 November 2017 via mobile

If you’re staying in the city in Florianopolis, this is an excellent hotel to stay at. The service was very good, stsff very friendly and helpful, good breakfast. The rooms were not that spacious but clean. Good wifi everywhere

Date of stay: November 2017
Trip type: Travelled with friends
Thank Roderick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuliaDamasio, Gerente at Porto da Ilha Hotel, responded to this reviewResponded 1 December 2017

Dear Guest, Thank you for sharing your experience at Porto da Ilha Hotel with us! We look forward to welcoming you again soon to check our improvements and continue to enjoy the amenities of Porto da Ilha Hotel! Check back often!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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