When we got to the reception for checking in there was a long queue of people waiting to do the same. The staff was slow, and when our turn finally came the guy at the reception let us waiting without telling if our reservation was found or not for 20 mins and disappeared.
The room could be better arranged for the price paid. As we had a kid with us and only 2 pillows, we asked at the reception for a third one, which only came after more than 2 hours and the third time requesting it.
Bad service and no willingness to help is the summary of what you will get staying at this hotel.More
- 011 55 85 5605-0316
- Free Wifi