We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
9 people are viewing this hotel
Booking.com
US$169
View deal
Free cancellation until 21/06/27
Reserve now, pay at stay
Expedia.com
US$168
View deal
Free cancellation until 21/06/26
Reserve now, pay at stay
Hurb
US$184
US$157
View deal
SAVE US$27
Free cancellation until 21/06/26
Hotels.comUS$168
Hyatt.comUS$184
TravelocityUS$168
View all 18 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (2 792)
Filter reviews
2 792 results
Traveller rating
1 881
480
214
123
94
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1 881
480
214
123
94
Show reviews that mention
All reviews lagoon view club access club room beautiful hotel rooms are great barra beach concierge team barra area fantastic stay beach service beach front restaurants and bars canto shiso gym uber da
Selected filters
Filter
Updating list...
6 - 11 of 2 792 reviews
Reviewed 25 March 2021

The hotel sits in priviledged area of the beach. The staff from the F&B, housekeeping, front desk, or any other service area such as the spa, pool, etc, make sure you are having a great time and a great level of care to the guest safety and well being is shown all over. The property is well maintained and the grounds are properly taken care of. There are nice shopping centers nearby and easily accessed by uber/lyft or by taxi. The property has nice restaurants, some with great reviews from Michelin but you can also find local fares in a walking distance, no more than a couple of minutes away. This is a place I would return to easily. Hope anyone reading this may enjoy the same or better degree of service we did receive while staying there.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank Rey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina Belache, Outro at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 12 April 2021

Rey G,
Thank you for dedicating your time on sharing your experience with us on TripAdvisor, it is so nice to learn that you had a good time at Grand Hyatt Rio de Janeiro. We always strive to make our guests feel comfortable and at home while staying with us, so it makes me very happy that you had such a great experience while staying with us. Thank you so much for the many compliments regarding our staff, restaurants and facilities, it is appreciated! It would be an honor to welcome you back someday, we look forward to it :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021 via mobile

The hotel is a great property in Barra. Across from the beach which a nice pool and fairly good service within. The staff were friendly and welcoming. Room was awesome! I had some concerning hiccups. I write this review due to the lack of follow up from the property which as a Globalist bothers me. First off I ordered room service dinner. A steak. It was promptly delivered and the meal itself seemed fit for a child. My meat was over cooked and not edible 90 reals thrown away. I should have called Rappi. Upon check out I was traveling to New York for a meeting followed by Bogotá etc. I was out of clean clothes and sent them in for express cleaning. My clothes never got cleaned as requested. I flew for ten hours in dirty underwear and socks. Arrived in New York with dirty clothes and it was all in all not a good experience. Which cost me discomfort and hundreds of dollars. I’ve informed the hotel via their survey and email and it appears they don’t monitor these channels. Why offer guests a post stay survey if you don’t read or respond to them? Waste of time. What happened I’m sure was a one off and I understand mistakes happen. I’ll definitely return. I’ll be sure to use outside laundry service if need be and probably dine elsewhere.

Date of stay: February 2021
2  Thank BangkokRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2021 via mobile

We are nearing the end of a nice stay during Brazilian summer. As Hyatt globalist we have been treated exceptionally well despite COVID. The staff and service here are reminiscent of being in a Park Hyatt in Asia (Denise has been the best!). We were notified by the app a day before arriving of an upgrade to a suite. Said suite was stunning and again more in line with the Park Hyatt brand IMO. Communication in English was always possible which in Brazil is never a given. The hotel is also honoring nearly all benefits again - full breakfast, club lounge is open with great wine/cocktail/apps service from 5:30 -7 everyday, small fitness classes, etc. We were also able to get our COVID tests needed for US reentry fairly easily. While that service is only complementary after 7 day stay, we were able to get an antigen test about 5 mins from the hotel for $40US with results emailed within an hour. On-site PCR at hotel is about $70US with 24 turn around. We also loved the fairly reasonable prices of food and drink on property. A pool cocktail runs about $7US right now which is great for such a nice resort. Dinner and drinks in the restaurants are also very reasonable. Only word of advice would be to keep your KN95 mask handy as mask use on property (other guests) could be better especially in the elevators (soon to be a non-issue post COVID). The area is about 30 mins in an Uber from Sugarloaf, Ipanema, etc. but the immediate area also feels much safer. Overall we could not be happier with our experience here and will be back when in Rio.

Date of stay: February 2021
3  Thank TommyH292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 2 March 2021

TommyH292,

Thank you for taking some time of your day to write us this great review.

It really brings us joy to read comments like yours! We always strive to make our guests feel comfortable and at home while staying with us, and it makes me very happy that you had such a great experience! I’m glad to hear you appreciated our Grand Club, our breakfast and facilities. Thank you for the many compliments, it is appreciated!

We look forward to welcome you back on your next visit to Rio!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

3 night stay. An exceptional, beautiful seaside resort property. Expansive indoor and outdoor spaces. Super comfortable, modern rooms. Great morning breakfast. Consistent, helpful, professional staff.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
3  Thank agashishgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 26 February 2021

agashishgupta,

Thank you for choosing Grand Hyatt Rio de Janeiro as your destination in Rio.

It makes me very happy that you had a great experience. The excellence in services provided is the priority for us. I am very happy to know that the Grand Hyatt Rio provided you a positive experience. Also, it's very much appreciated to receive compliments regarding our staff.

We look forward to welcoming you back on your next visit to Rio!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2021

The hotel overall is lovely, there were a few small issues but all were taken care of quickly.

What really stood out was the staff, especially Denise from Guest Relations. She went above and beyond to help me figure out some travel issues and even checked in after to ensure they were resolved. I'm not always the most comfortable asking for help but she and the gentleman at the front desk were exceptionally kind and accommodating. I look forward to coming back just for that.

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
1  Thank megnevill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 24 February 2021

megnevill,

Thank you so much for sharing your comments with us, and with the rest of the TripAdvisor community!

I'm delighted to read you enjoyed our hotel, service and facilities. Also, it's very much appreciated to receive compliments regarding our staff. It really brings us joy to read comments like yours! We always strive to make our guests feel comfortable and at home while staying with us. It makes me very happy that you had such a great experience. Rest assured that your compliments will be passed on to Denise!

We can't wait to have you back on your next trip to Rio!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews