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All reviews lagoon view club access club room beautiful hotel rooms are great barra beach concierge team barra area fantastic stay beach service beach front restaurants and bars canto shiso gym uber da
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26 - 31 of 2 848 reviews
Reviewed 25 January 2021

Great luxury hotel. The location is relatively remote (e.g. not in Copacabana nor Ipanema) but on a quieter beach). Good and efficient staff. My suite was very comfortable. Good restaurant and fitness.

Date of stay: January 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
2  Thank Philippe J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 26 January 2021

Philippe,

Thank you so much for sharing your comments with us, and with the rest of the TripAdvisor community!

I'm delighted to read you enjoyed our hotel, service and facilities. Also, it's very much appreciated to receive compliments regarding our staff. Grand Hyatt Rio de Janeiro was designed as an Urban Resort and our proposal is to offer a unique, peaceful and luxurious experience, only possible in this prime location of Barra da Tijuca! It makes me very happy that you had a great experience!

We look forward to welcoming you back on your next visit to Rio!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2021

It was a small stay but an excellent stay, next time we will come back for a long stay,
everything went very well, the staff was very good, good restaurant, good breakfast, very beautiful view on the ocean, well located in a secure area, we recommend this beautiful hotel

Date of stay: December 2020
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1  Thank 44Rocky
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 22 January 2021

44Rocky,

Thank you so much for your kind words, we appreciate it!

It makes me very happy to know that you had a great experience. I'm delighted to read you enjoyed our hotel, service and facilities. Also, it's very much appreciated to receive compliments regarding our staff. Grand Hyatt Rio de Janeiro was designed as an Urban Resort and our proposal is to offer a unique, peaceful and luxurious experience, only possible in this prime location of Barra da Tijuca!

We look forward on welcoming you back on your next trip to Rio!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2021

The hotel was beautiful, clean and the staff were the best. Friendly and extremely helpful. The pool was top class and the rooms and hotel were clean. Overall, the hotel was perfect and I have nothing but good things to say about my stay there.

Date of stay: January 2021
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Review collected in partnership with Hyatt Hotels
1  Thank jrgconde
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 19 January 2021

jrgconde,

Thank you so much for sharing your comments with us, and with the rest of the TripAdvisor community!

I'm delighted to read you enjoyed our hotel, service and facilities. Also, it's very much appreciated to receive compliments regarding our staff. It really brings us joy to read comments like yours! The excellence in services provided is the priority for us. I am very happy to know that the Grand Hyatt Rio provided a positive experience during your stay!

We look forward on welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021

FINALLY avtruly modern and internationally savvy Hotel in Rio de Janeiro. The details to accommodate family needs and children activities were very appreciated. The decore was contemporary and tasteful. The food and beverage offering was delicious and varied. Simply the best Japanese restaurant in town. It is a half hour away from the normal tourist attractions so if you want quiet and repose, this is the place. I could go on but I will just say this: stay here you will not regret it.

Date of stay: January 2021
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Review collected in partnership with Hyatt Hotels
1  Thank Getalbert
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karina Belache, Other at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 19 January 2021

Getalbert,

Thank you so much for such a wonderful review!

It really brings us joy to read comments like yours! And it makes me very happy that you had such a great experience!

However, I've noticed that your comments were only saying good things about the hotel, while your overall score, was 1 out of 5. I would like to talk to you, if possible, so that we can understand better what happened. If you can, please contact us through RIOGH-Marketing@hyatt.com

Thank you very much! We're looking forward on welcoming you again, during your next trip to Rio!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2020

We were really pleased with this hotel. It is located in a nice area right next to the beach, that is not very crowded. We really enjoyed the Club alternative that provides a good snack and drinks every day with a nice view ocean and lagoa.

Date of stay: December 2020
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Review collected in partnership with Hyatt Hotels
1  Thank 724joaquin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karina Belache, Outro at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 28 December 2020

Joaquin,
Thank you for dedicating your time on sharing your experience with us on TripAdvisor, it is so nice to learn that you had a good time at Grand Hyatt Rio. Our Hotel was designed as an Urban Resort and our proposal is to offer a unique, peaceful and luxurious experience, only possible in this prime location of Barra da Tijuca! I'm delighted to read you enjoyed our location, service and facilities. Also, it's very much appreciated to receive compliments regarding our Grand Club Lounge. It would be great to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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