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All reviews lagoon view club access club room beautiful hotel rooms are great barra beach concierge team barra area fantastic stay beach service beach front restaurants and bars canto shiso gym uber da
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Reviewed 31 October 2019

The hotel is excellent and rooms are very nice. We were on the 7th floor with direct ocean views. I would definitely recommend that you purchase the club access as the food selections were amazing. The on site restaurants were very good also. If time allows visit the shop located downstairs next to the spa they have a nice selection of perfumes, candles, lotions and soaps among other items. We utilized the gym on a couple of occasions and were pleased with the available equipment. If you want to be in a quieter location then this is the place for you. The beach access is across the street with available lounger chairs, towels and bottled water provided by hotel staff at the beach. If you want to go to Copacabana you will need to get an Uber. We took advantage of the all day Rio tour which included lunch (booked with hotel concierge) and it did not disappoint. Lunch was AMAZING which was at a restaurant in Copacabana. This Hyatt location did not disappoint. The staff was very attentive which was appreciated.

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank Ladybirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioNonato, Diretor da experiência do hóspede at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 31 October 2019

Hello Ladybirds!

Thank you for taking some time of your day to write us this review. We always strive to make our guests feel at home and comfortable while staying with us. It makes me very happy that you had a great experience.

We look forward to welcoming you back on your next visit to Rio!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2019

very good staying at Interncontintal Hotel, good position, confortable room, no noise, good silence in the night. Help desk available, maximum courtesy. Happy to stay there. Only breakfast could be improved.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank costantinobernardini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioNonato, Diretor da experiência do hóspede at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 30 October 2019

Hello costantinobernardini!

Thank you for taking some time of your day to write us this review. We always strive to make our guests feel at home and comfortable while staying with us. It makes me very happy that you had a great experience.

We look forward to welcoming you back on your next visit to Rio!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2019

Excellent place for a working week in Rio, with very good services and restaurants. Nice swimming pool and in front of the beach for some relax before and after work. The less positive aspect is that you need a taxi for going almost anywhere in Barra.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank carclocav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioNonato, Diretor da experiência do hóspede at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 28 October 2019

Hello carclocav!

Thank you for choosing Grand Hyatt Rio de Janeiro as your destination in Rio. We always strive to make our guests feel at home and comfortable while staying with us. It makes me very happy that you had a great experience.

We look forward to welcoming you back on your next visit to Rio!

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Reviewed 23 October 2019

Very friendly staff, beautiful room , clean great breakfast and attention of staff
Very nice view from room
Only problem a little far from Copacabana and Ipanema but Uber took care of that
I recommend it specially if you are on vacation great pool

Date of stay: October 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank lucero6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioNonato, Diretor da experiência do hóspede at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 24 October 2019

Hello, lucero6!

Thank you for choosing Grand Hyatt Rio de Janeiro as your destination in Rio. I'm delighted to read you enjoyed our hotel, service and facilities. Also, it's very much appreciated to receive compliments regarding our staff.

We look forward to welcoming you back on your next visit to Rio!

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Reviewed 21 October 2019 via mobile

Wonderful service, wonderful food, 3 restaurants on the property Italian, Brazilian and Japanese, another 3 just up the street. The hotel also offers some kids activities like baking.
We had a room on the club level, the breakfast is great, you can order the dishes that you may prefer instead of the buffet.
Very good cocktail hour too, certainly worth paying a little extra.
Inconvenient if you want to want to go to Zona Sul for tourism, the hotel service is great and they will assist you with all your needs.

Date of stay: October 2019
Trip type: Travelled with family
3  Thank eduardoe7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioNonato, Diretor da experiência do hóspede at Grand Hyatt Rio de Janeiro, responded to this reviewResponded 22 October 2019

Hello eduardoe7,

Thank you for taking your time to share your review with us. We always strive to make our guests feel at home and comfortable while staying with us. It makes me very happy that you had a great experience.

We look forward to welcoming you back on your next visit to Rio!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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