It was nice spending nights for around two weeks. Cleaning and maintenance was good, like everyday. Hotel attendants were nice, although they don't speak English, but it's okay as very rare people in Brazil speaks English. So it's not their fault.
One problem I faced was last two days was Wi-Fi issue. But the hotel attendant told that thieves had stolen the cable wire due to which the whole building is suffering. Not sure whom to blame for this problem.
And one suggestion, televisions there was having very limited channels, mainly Portuguese. Kindly make few English channels available as well.
Excellent attitude of giving us special entrance through the Mall during the parades of the Sambódromo, in the Carnival.
Still lousy attitude in NOT punctuating Accor loyalty cards. Why can not we have at least one or two points if we use the Ibis Budget ?? They're all from the same network! Why discrimination?
Stayed here during the 2016 Paralympic Games and was very impressed with the hotel. All the staff were efficient and keen to help. Quite a few of them spoke English too. The rooms are small but extremely comfortable and secure. The bed was made up every day and changed at least twice a week during my three week stay plus the shower was always hot and worked really well. Wifi was free and there are free internet computers in the reception and you can also use the ones in the adjoining Ibis hotel. The place is in a safe area and a very good location, right next to a large shopping mall and close to all public transport (Supervia, metro and bus).
Thank you so much for your feedback and we hope to see you soon!
Ibis Budget Nova America Hotel Staff
Try it! It´s a new, weel furnished hotel, close to Shopping Nova America (north zone) and the subway station of Del Castilho. It has all facilities that someone needs when travelling on a business proposal, but may lack some services if travelling as a tourist or with child.
But, considering price&confort, it´s a good choice.