Everything was perfect - from the booking to check out.
We (a group of 5 adults and 1 child) were travelling with a blind person and a 2-years old child. The apartment was perfect for this group. Everything was perfectly organised (our reception, entering the apartment - no keys required!!; special equipment for our 2-years old child, ...). The apartment was absolutely clean. During our stay the cleaning lady came twice. Jane provided us with lots of information regarding places to go, restaurants etc. Although it wasn't my first time in Rio this information was very helpful. When going out for dinner the reception desk was also very helpful and friendly too. They organised two taxis which stopped by in the garage due to a heavy rain. Jane always - from the beginning - responded very fast and also was very uncomplicated regarding our check out (due to a very late departure we were allowed to stay in the apartement until evening). All in all we can absolutely recommend a stay in this apartment, it's worth it!! It was our best trip to Rio ever! Thanks a lot, Jane, we enjoyed our stay in your apartment very much!!More