My wife and I stayed here for the first time in April for 9 days.
The Hotel certainly lived up to it’s reputation. Everything was amazing. All staff from
Reception to pool to restaurants were extremely attentive and nothing was too much trouble.
There are a few specific members of staff we would like to mention for their fabulous service. Umberto at reception, Roberto the concierge who helped us plan trips and buy tickets, Milton our driver who was extremely knowledgeable and Cesar who frequently made a point of checking with us at our breakfast table to ensure everything was perfect. Small details such as calling us by name and remembering our room number go a long way to making for a superb holiday.
Our meal in Cipriani was an unforgettable experience! Thank you to all the staff there for impeccable service. We also went to the Sunday Brunch which was amazing!
A tip for other travellers..... if you get the chance to upgrade to the ocean view room looking onto Copacabana beach do it! We did, and it made our holiday. Waking up to that view every morning is breathtaking.More
- Breakfast included