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Reviewed 27 March 2018

Kitchens and Rooms are very under-equipped. We did ask for cereal bowls which they brought us, and had to ask for coat hangers as we had none! . A few simple small touches and it would deserve a better rating. eg... bar stools, as there is no where to sit and eat. Equip kitchens with bottle opener, a cutting knife, chopping board and a salad bowl. Balcony very tiny, just standing room. Pool area totally lacks any vibe and was quite miserable to sit there. Location good and comfortable bed. Staff helpful.

Room Tip: Ask for the sea view side to get a good view.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank pocoloco68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

We were so happy to travel Brazil and stay at You Mercure Rio de Janeiro Arpoador Hotel. We were very pleased with your staff helpfulness and kindness. Even the hotel was located to central the hotel was pleasant and quit. We felt safe to stay with You. The hotel`s breakfast was very tasty and the the breakfast room was really clean and quit. The pool area was small, but enough to us, no congestion. The room was perfect for us and overall vacation was successful! All goes and worked well, Wifi, Shower, etc. Thanks!
We can warmly recommend hotel to our freinds, if they are planning to go to Rio. Kindly greetings from the cold of Finland to the whole hotel staff!
Family Penttonen, from room 102.

Room Tip: "Our room was quiet although located on the street"
  • Stayed: February 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Marjo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramos T, Quality Supervisor at Mercure Rio de Janeiro Arpoador Hotel, responded to this reviewResponded 19 March 2018

Family Penttonen,

Thank you very much for the touching words. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Will be a great pleasure to welcome you back here someday.

Greetings from the sunny Rio,
Adriana Gomes
Quality Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Great apt at Rio de Janeiro ! We stayed here last year and it was the same great service! Location in arpoador in between copacabana e ipanema is great. Just walk to the beach on both sides! Will make this our second home in Rio de Janeiro !

Stayed: February 2018, travelled as a couple
1  Thank Jose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramos T, Quality Supervisor at Mercure Rio de Janeiro Arpoador Hotel, responded to this reviewResponded 19 March 2018

Mr. Jose,

The Mercure Arpoador Team appreciates your kind words, we hope you'll be back soon to our home.

Sincerely,

Adriana Gomes
Quality Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2018

Stayed here a couple of times during carnival. Hotel staff very helpful
Rooms are not bad, nice and clean but a little run down. Especially the bathroom. Saying this beds are comfortable.
Breakfast is certainly worth money.
Hotel lacks a bar, but there are plenty nearby in Ipanema and Leblon.
Location is superb for copacobana and Ipanema beaches during day.

Stayed: February 2018, travelled solo
Thank airfish1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018

Where do I start! I booked online on the Accor website and received a fantastic rate.
The staff at check in were incredible, so helpful and gave us an upgrade to the top floor apartment. The suite was well equipped, even with a Nespresso machine!!
The staff provided great advice on getting around and they even booked our tickets online to Cristo Redentor and Sugarloaf mountain for us so we could skip the lines!
There were three of us and we all tried the stand up paddle boarding.
The location is close to both Ipanema and Copacabana beaches and close to metro if you choose to use it, though there is a taxi stand right outside the hotel and they will call one for you if you want.
To top it all off, we were able to get a late check out till 2 pm so we could enjoy every moment of our time in Rio.
Thanks so much to all the staff and hopefully we will be back to stay with you again one day.

  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank semacca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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