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All reviews rooftop bar christ the redeemer sea view small pool plunge pool top floor front desk staff rooms are modern breakfast buffet perfect location overlooking the beach sugarloaf mountain fresh fruit an amazing view sugar loaf late check visiting rio
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Reviewed 12 November 2018 via mobile

Decent hotel , clean with a terrace at the upper level, but kind of small , with a small pool.
Staff was friendly and the breakfast pretty good
But nothing special, the bar very small with a few tables, rooms in the small side but the ocean views were great. No balconies

Date of stay: October 2018
Trip type: Travelled as a couple
Thank 72lucianb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandra D, Gerente at Arena Copacabana Hotel, responded to this reviewResponded 17 November 2018

Dear Mr. 72lucianb,
We would like to thank you for staying with us at the Arena Copacabana Hotel, and for taking the time to send us your valuable comments. It is always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We do hope to have the opportunity in the near future to welcome you again. Thank you again for having shared your experience with us. Yours Sincerely,
Alessandra Dagnaisser
Gerente Geral

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018 via mobile

They don’t care about their customers only about the $$$. So many hotels to choose from pick some friendlier people to stay with. Multiple calls to the hotel staff from booking agency on multiple days to basically be ignored.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank atvracer861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandra D, Gerente at Arena Copacabana Hotel, responded to this reviewResponded 9 November 2018

Dear Guest,
Thank you for staying with us at the Arena Copacabana Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For our better understanding, and to be able to take the necessary corrective measures, we would appreciate if you could contact me on the following e-mail address: gerencia.geral@arenacopacabanahotel.com.br and share more details regarding your stay. We remain most grateful for your understanding, and look forward to welcoming you back, and to offering you the service you expected to find.
Yours Truly,
Alessandra Dagnaisser
Gerente Geral

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Reviewed 3 November 2018 via mobile

We booked sea view suite and it was worth every penny. We stayed on the 13th floor and the next floor up is the pool, mini bar, sun lounger, amazing view of the copacabana beach and Chist Redeemer. The staff were very helpful and friendly, from house keeping, waiters, hotel porters to reception. We speak very little Portuguese and we tried our best to speak the basic. I think they very much appreciate it. Great selection of breakfast enought to keep us going til dinner time.Plenty of restaurants along Copacabana beach and dont forget to explore restaurants behind Copacabana. Great local restaurants too. Walking distance to the Metro and plenty of yellow cabs everywhere. Thorougly enjoyed our stay however, can we possibly make a recommendation. It would be nice to have tea or coffee facility in each room. Thanks again.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank annedelima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandra D, Gerente at Arena Copacabana Hotel, responded to this reviewResponded 9 November 2018

Dear Mrs. Annedelima,
Thank you very much for choosing the Arena Copacabana Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return and become a regular guest . We look forward to welcoming you back in the future.
Yours sincerely,
Alessandra Dagnaisser
Gerente Geral

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Reviewed 31 October 2018

Staff at the Arena was most helpful with all our needs taxis ,excursions restaurants and
Everyone was so accommodating! The location is right in the middle of Copa Cabana beach ! Walk to Impanema on the beach about 2 mi 30 min on beach !

Room tip: Higher floors for better view "
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Mario R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandra D, Gerente at Arena Copacabana Hotel, responded to this reviewResponded 9 November 2018

Dear Mr. Mario,
First of all we would like to thank you for choosing the Arena Copacabana Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel.
Yours Sincerely,
Alessandra Dagnaisser
Gerente Geral

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Reviewed 28 October 2018 via mobile

Me and my husband stayed 10 nights in the Arena Copacabana. It was an amazing experience, great breakfast every day which kept you full til dinner time, free WiFi which had great connectivity. The room was spacious and regularly cleaned. The staff were so kind and friendly and were willing to help you in any way. The hotel itself felt very safe with security in the lobby, and you need your room key to use the elevator. The pool bar was exceptional just for the view alone - great scenes of the Copacabana beach. The hotel is in a great area, walking distance from the beach and shops and restaurants etc. Any where else we used Uber with no problem. Air conditioning in the room worked very well. The room service was great too, nice food and very quick. We loved our stay here and would definitely recommend it.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank louiseo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandra D, Gerente at Arena Copacabana Hotel, responded to this reviewResponded 9 November 2018

Dear Louise,
Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Thank you again for your preference, and we look forward to welcoming you back to the Arena Copacabana Hotel in the near future.
Yours Sincerely,
Alessandra Dagnaisser
Gerente Geral

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