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Reviewed 31 October 2018 via mobile

Stayed here for 4 nights... was our first time in Rio...

Positives: comfortable room for 2 people, daily house keeping, working safe, has all facilities expected from a 4 star hotel in rio, amazing food when we ordered room service, and every room has a view of the beach, in safe area right next to the beach road...

Negatives: the toilet seat was broken- m sure the housekeeping saw it every day but nothing was done about it, no complimentary water or tea/coffee available in the room ( probably this is a norm in Rio but we are usually used to this in any hotel room), we had a serious security issue- on day 1 our room was given to another client, a new key card given to her and our key cards were cancelled, so she entered our room of course thinking its her room- we were in the middle of getting ready to go out... scared us really as we were really worried about the safety of our things... it turned out to be a mistake by the guy at the reception (according to me this was not an acceptable explanation)... what added to the problem was that the room latch was not locking so anybody with an active key card could get it even if the door is locked from inside.... thank fully in the end the stay was safe and we returned home safely- but we felt this was a serious breech of security and the personnel involved has to be appropriately briefed...

Breakfast was repetitive, although whatever was served was really good

Date of stay: October 2018
Trip type: Travelled on business
1  Thank fathim999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Guest Relation at Hotel Laghetto Stilo Barra Rio, responded to this reviewResponded 9 November 2018

Good day, Fathim!
We thank you for taking your time to evaluate our services!

We are very sorry to hear about the maintenance issues in your room and about the incident with another guest.
The issue was verified and by a lack of update in our system your stateroom was shown to our recepcionist as vacant, that is why a key was given to another guest.
Despite the fact that it was a tecnical issue, we understand your frustration and how dissapointed you were. Once again, we are very sorry about that.
Regarding the complimentary refreshments, we do have flavored water and coffee at the lobby, free of charge.

The maintenance issue was already brought to the attention of the person in charge of it.

We hope you give us another opportunity to host you and your family!

Sincerely,
Louise Maciel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

It’s was the best hotel experience I have ever had!
Breakfast was the most delicious and with a lot of variety foods.. great location, excellent view, very comfortable, the staff was amazing. Louise Lopes from front desk and chief Mario from the culinary a BIG thank you.. They have made my staying and vacation even more pleasure.
Always open to talk and assist.
If it’s your first time in Rio look for Louise she is very adorable and will be more than happy to assist you.
I will definitely return again and I will bring my friends from Poland and Romanian to stay there I am sure they will love it.

Thank you Louise, thank you Chief Mario!
Thank you all for the great time.

Till next time wait for me!

Date of stay: September 2018
Trip type: Travelled with friends
Thank Mizael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Guest Relations at Hotel Laghetto Stilo Barra Rio, responded to this reviewResponded 19 September 2018

Good day, Mr. Mizael
We would like to thank you for taking your time to evaluate our hotel and it's services!
We are very glad to hear that your stay was enjoyable! Mr. Mizael, helping you with tips about Rio's attractions was a big pleasure and I will happily do the same again when you come back with your friends!

Hopefully we shall host you again soon enough!

Sincerely,
Louise Maciel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

If you go to Rio de Janeiro start here. Though it's not "in" town it's easy to get anywhere by Uber. The beach is quiet with plenty of room to move. The room was excellent, comfortable bed, good TV, nice balcony with 180 degree view. The shower was perfect with good pressure and plenty of hot water. The breakfast was fantastic with many choice including an egg chef at all times. The staff was the most friendly and helpful of any I've ever met. The pool was wonderful albeit cold because it was winter. The Kiosk across the street was a great place to go any time of the day. And the beach was spectacular!

I can't really say anything was bad. There wasn't a close-up mirror in the room and sometimes the Uber drivers had a difficult finding the hotel because there was no number on the sign. They offer two addresses depending on which site you are looking but it doesn't matter that much.

Room tip: get a room on a higher floor, the view is spectacular
Date of stay: July 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Bruce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Guest Relations at Hotel Laghetto Stilo Barra Rio, responded to this reviewResponded 26 July 2018

Good day, Mr. Bruce
We would like to thank you for taking your time to evaluate us and our services.

We thank you as well for being so kind about our staff. Our commitment is to make sure all guests feel like home and we are glad to hear that we succeded this task with you and your family.

We hope to host you again some time soon.

Sincerely,
Louise Maciel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

Um bom hotel para quem está fugindo da loucura do Rio de Janeiro.
Equipe atenciosa e disposta a ajudar no que necessário for.
Quartos limpos e aconchegantes.
Só achei que falha um pouco na questão de iluminação dos quartos e da área da piscina.

A good hotel to stay out of the Rio's crazy days, a quiet place with an amazing sea-view.
They have a great staff, with respectful and ready-to-help people.
The rooms are clean and comfortable.
The lighting at the pool area and in the rooms could be improved, despite that, I'd be back soon.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank netonogueira1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Guest Relations at Hotel Laghetto Stilo Barra Rio, responded to this reviewResponded 19 April 2018
Google Translation

Bom dia, Neto.
Agradecemos por disponibilizar de seu tempo para nos avaliar e por seus comentários.
Estamos estudando maneiras de ampliar a iluminação nas áreas mencionadas em sua avaliação.

Atenciosamente,
Louise Maciel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

My husband and I stayed in Barra and Ipanema during this trip.
Barra is a place that we thought was cleaner and with not a crowd. You also feel safer there.

Hotel is good, the people who work downstairs are very nice and friendly, room has a very good size and awsome view. The bar they have a partnership in the beach is also very good in terms of service,
and they write what you have directly to your room.

The only problem I found was one a ripped towel that was put in the bathroom. It should not be there.. little details can make a huge difference and hotel shouldn’t allow ripped towels in the rooms.. just to keep higher standards.

Date of stay: April 2018
Trip type: Travelled as a couple
2  Thank MelissaCOliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Guest Relations at Hotel Laghetto Stilo Barra Rio, responded to this reviewResponded 3 April 2018

Good morning, Melissa.

We thank you for taking your time to evaluate our hotel and services.
We are glad to hear that your stay with us was memorable and we hope to see you back soon enough!

Please accept our apologies for the incident with the towel. Your comment will be taken to the person in charge.

Sincerely,
Louise Maciel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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