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30 - 35 of 3 291 reviews
Reviewed 12 February 2019

This is the best hotel in all of Austin. Have stayed here on numerous occasions and they really bend over backwards tome you feel at home. Would not stay anywhere while in town and being this close to 6th street is a plus.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Rhoda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded 4 weeks ago

We truly appreciate your frequent and continued patronage. We're pleased that you feel like we're your home away from home. We look forward to your next stay. - P.H. on behalf of Gene M.

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Reviewed 11 February 2019

This is very clearly beautiful hotel with the perfect location. So close to all the excitement, yet a peaceful respite from all the action! The absolute, number one feature of this hotel is the wonderful staff. Not one dissapointment!

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Fearless63111486970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded 4 weeks ago

Thank you for your kind comments with regard to the exemplary level of customer service our team provided during your visit. We appreciate you taking time to share your experience with other travelers. We hope to WOW you again in the future! - P.H. on behalf of Gene M.

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Reviewed 11 February 2019 via mobile

We stayed there 4 nights, had a car and been charged almost $50 per night x 5! On the bill appeared like 4 charges, so I believe they did it intentionally! Had trouble with WiFi and the water smelled horrible.. Will never go back there Again!

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Kategojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2019

Not worth money you pay for room. Stay somewhere cheaper and use uber or other modes of travel. Water had like bad smell to it and service was rude. Never again for the price you are forced to pay and they dont honor military rates.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank steelpower04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded 11 February 2019

Thank you for your comments. We appreciate your feedback. The issue with the water was a city wide problem. We attempted to tell all of our guests about the treatment issues. The water was safe to use and drink, according to the city official I spoke with.

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Reviewed 7 February 2019

I stayed here for several nights while attending a conference. The location is great, the building is beautiful. My room had small windows on front side of the building and every morning I could hear noises from outside — the sound echoes because the building is tall and curved inward. Cleanness was good upon arrival but house keeping was not done properly during stay.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Amon182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded 8 February 2019

Thank you for your feedback. We're very sorry for your discomfort as a result of the noise issues you encountered during your visit. We would be happy to place you in an interior room during your next visit. In addition, we appreciate your candid remarks regarding the service you received from housekeeping. Your comments are valuable and will be used as additional training in that area. - P.H. on behalf of Gene M.

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