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All reviews convention center great location austin downtown valet parking within walking distance free breakfast indoor pool valet staff corner room room was spacious sitting area great place to stay restaurants and bars rainey street lady bird lake would definitely stay here again oatmeal
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Reviewed 11 February 2019 via mobile

Comfortable room. Nothing special but by signing up free to join the Hyatt thingy you get breakfast included which I have to say was pretty good every day with some variation and tasty food.

It’s a business bland hotel with a small pool and a decent gym. You know what you’re getting

Date of stay: February 2019
Trip type: Travelled solo
Thank joebonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaxIbarra, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 11 February 2019

Hi Joe,

Thank you for your candid review. We are happy to hear that you were able to take advantage of our World of Hyatt benefits such as complimentary breakfast. We welcome you back next time you are in Austin.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2019

Just back from a great stay at Hyatt Place Austin. Very centrally located. Clean, comfortable, new facility with a good feel in lobby, great food, and strong fitness facility. I look forward to staying here again next time.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaxIbarra, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 11 February 2019

Hi Tom,

Thank you so much for your Five-Star Review. We are excited to hear that you enjoyed your stay and our facilities. We welcome you back next time you are in Austin.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2019 via mobile

Stay here often for work. Location is convenient and close to plenty of restaurants. As with all downtown hotels, parking is ridiculously expensive.

No room service available, but you can order food from the bar and take to your room and there are multiple options. Food has always been good.

Mostly young-ish staff are generally friendly enough. But no one is going out of their way.

Nothing horrible or fantastic about the actual interior, but location and Hyatt points will keep me coming back.

Date of stay: February 2019
Trip type: Travelled on business
Thank SLFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaxIbarra, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 11 February 2019

Hi SLFam,

Thank you for your review. We appreciate the feedback as we are always looking at ways to improve. We welcome you back next time you are in Austin.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2019

Good size room although smaller than other Hyatt Place's I have stayed at. Still larger than a typical hotel room. Great staff and a great location to both Congress and 6th Street. Good dining options nearby. Wonderful staff. Valet parking only so be prepared

Date of stay: February 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sightseer43149362207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaxIbarra, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 11 February 2019

Hi Sightseer43149362207,

Thank you for your kind review. We are happy to hear that you enjoyed your stay and our proximity to all Downtown Austin has to offer. We welcome you back next time you are in Austin.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2019

Excellent customer service on every way! Felt like I was a family member. Everyone was excited about my daughters wedding. Valet service was very accommodating. I forgot a bag and they went back to the car to get it with a smile! This might seem silly, but I loved that the shampoo and soap were numbered 1 and 2. I can’t see without my glasses so I really appreciated not having to guess!

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank robinbX1787JA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuhsin_Yang, Sales Coordinator at Hyatt Place Austin Downtown, responded to this reviewResponded 5 February 2019

Dear robinbX1787JA,

We greatly appreciate you for leaving this nice review and we are happy that you liked our hotel and the small details! We will share this review with our team and we hope to have another chance to host you again in the future!

We wish your daughter a lifetime of love and happiness!

Sincerely,

Hyatt Place Austin Downtown

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