We returned to the hotel on 25th June for two weeks having been impressed when we visited in 2015 for two weeks.
Some things are still great, our std room is great, very large and clean. The pool area is great with helpful staff keeping drinks flowing. The overall grounds and cleanliness of the hotel are also great.
Now on to what we are disappointed with. The food! We have visited the Italian restaurant tonight and the service was poor, it took staff an age to take our order. Wine wasn’t offered and we had to ask for it. The starters were great but then the mid courses took an absolute age to arrive. When they did they were basically two dishes with exactly the same sauce and different pasta - not as per the menu. Then the main course arrived after another delay, steak was fatty but I can’t understand how anyone thinks it’s a good idea to serve it with a cold jacket potato with cheese and pre covered with tomato ketchup! Very strange and definitely not acceptable! When told about the issue the staff member was ambivalent. We ended up leaving before desert.
I hate moaning as we were really looking forward to coming back. So far, mainly due to the food it’s been a bit of a let down.
I hope the next ten days sees some improvements.
- Free Parking
- Breakfast included