We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (10 700)
Filter reviews
10 700 results
Traveller rating
7 053
2 764
588
176
119
Traveller type
Time of year
LanguageAll languages
More languages
7 053
2 764
588
176
119
Show reviews that mention
All reviews sky bar twin towers buggy service gobo chit chat gobo upstairs the club lounge klcc park tower view room park view business hotel top floor our honeymoon convention center cocktail hour swimming pool fantastic hotel free shuttle
Filter
Updating list...
112 - 117 of 10 700 reviews
Reviewed 5 September 2018 via mobile

Where to begin;

Let's start by saying this hotel is in a absolutely fantastic location nested in between both the Suria and Pavillion Malls.

The view from the room was incredible, I had to pay to upgrade to a corner view room. The hotel insisted free upgrades were not at a possible even though we were on honeymoon. However the view was indeed worth it.

It's worth mentioning that prior to arrival I had emailed the hotel to mention I would be travelling on honeymoon and they advised they would be able to do a free fruit basket and chocolates. None of which materialised.

The room itself was nice and spacious, the shower and bathroom were both great. The TV on the other hand was tiny and it seemed 20 years old, nothing was in good quality.

Hotel breakfast was great, huge variety and great taste, definitely worth booking breakfast at this hotel!

Pool area was okay, but be aware it turns into a nightclub after 7pm.

On the whole however, this hotel was the first stop in my honeymoon trip but it left a sour taste. It's a decent enough hotel, but in London it would be classed as a 3 star for sure.

The final nail in the coffin was checkout, I asked for a metered taxi however the hotel simply refused and said I would have to pay their fixed airport charge of 150 ringgit. Which is about 40 ringgit more than i should have paid.

Great for a one night stopover, not so good for anything longer.

Stayed: September 2018, travelled as a couple
Thank Zohib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian_Nannucci, General Manager at Traders Hotel, Kuala Lumpur, responded to this reviewResponded 6 September 2018

Dear Zohib,

Warmest greetings and thank you staying with us during your honeymoon trip. We have noted on your comments mentioned in the review, which we take a serious note on. The team and I take your valuable feedback on board to better improve on the concerned areas as we constantly aim to deliver a professional service to our guests. Please do contact me directly on my email at Christian.nannucci@tradershotels.com as I would personally like to hear more from you to further understand the situation. I look forward to hear from you soon.

Kind regards
Christian Nannucci
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

Amazing place the hotel is located front of the Petronas tower the view is the best of the best.Stayed in the hotel to attending the Worldschef congress & expo in Malaysia. Hotel staff is amazing very help full & top class service.The breakfast buffet & room dine in menus are mouth watering.Also the rooftop bar sky bar is the amazing location to chill out in the evening with a beer also the you can discover the night lighting of the amazing Kuala lumpur city.Also the KLCC convention centre is located beside the hotel you can wall distance from hotel lobby.Rooms are amazing. Hope to visit again.

Room Tip: Hotel rooms are located front of the Petronas tower the view is the best of the best,Clean & tidy room service is very top class.
  • Stayed: July 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank ravin44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian_Nannucci, General Manager at Traders Hotel, Kuala Lumpur, responded to this reviewResponded 5 September 2018

Dear ravin44,

Thank you for sharing the photos taken while you were staying at Traders Hotel Kuala Lumpur. The team is delighted to hear from you and sends their well wishes to you. SkyBar is indeed a great place to unwind and we are pleased to hear that your enjoyed the breakfast buffet and the convenient location of the hotel. Please do visit us again soon and perhaps, this time, you can check-in and check-out using the Shangri-la Mobile App, creating a seamless experience!

Have a pleasant day.

Kind regards
Christian Nannucci
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

well integrated with the conference centre and covered walkways to downtown. A good base and close to things to do. Good breakfast.
Walking distance from the waterfront. The skybar is reasonably priced and has a great view BUT noisy and hopeless if you actually want to have a conversation!

Stayed: August 2018, travelled on business
Thank WanderingAcademic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian_Nannucci, General Manager at Traders Hotel, Kuala Lumpur, responded to this reviewResponded 5 September 2018

Dear WanderingAcademic,

Warmest greetings and thank you for sharing your feedback on Trip Advisor. The team aims to provide the highest level of hospitality and we are delighted that you enjoyed your stay. We do recommend you to visit SkyBar earlier in the evening for a more relaxing environment. We look forward to welcoming you back soon.

Have a pleasant day.

Kind regards
Christian Nannucci
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

We loved staying at Traders Hotel in KL. The views from the hotel are amazing -- we stared right at the Petronas Towers. There was a cart that would take you from the hotel to the towers but it is also easily walkable. The breakfast buffet is out of this world. You could have breakfast and lunch in one sitting!! The gym is great - tons of room and machines and a beautiful exercise room where you can see the towers. The staff is incredibly friendly and helpful. The Sky Bar on the roof was pretty cool and very popular even with people who aren't staying at the hotel. We loved our stay and highly recommend staying here.

Room Tip: If they offer to upgrade you for a room with a view of the towers, take it. It's great!
  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank amyki3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian_Nannucci, General Manager at Traders Hotel, Kuala Lumpur, responded to this reviewResponded 5 September 2018

Dear amyki3,

Warmest greetings and thank you for sharing your feedback on Trip Advisor. We are delighted to hear that you had a memorable holiday here, and especially loved the Petronas Twin Towers view from the hotel. Providing excellent customer service is our aim and we are pleased that you enjoyed breakfast, the facilities and SkyBar while you were here. It was a pleasure to have you here and we look forward to see you again soon.

Kind regards
Christian Nannucci
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

A quality hotel. We paid the extra for a room overlooking Petronas tours, very pleased we did. The view was great. we even found ourselves turning around the furniture and having a drink next to the window looking at the towers and the water show with colored lights at the bottom of the towers. The hotel is a quality hotel with excellent service. we attended the skybar a few times and again enjoyed the ambiance and the view. Would recommend this hotel if staying in KL.

Room Tip: Suggest a room with a view of the towers.
  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Terryd59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian_Nannucci, General Manager at Traders Hotel, Kuala Lumpur, responded to this reviewResponded 5 September 2018

Dear Terryd59,

Warmest greetings and thank you for sharing your feedback on Trip Advisor.

We are delighted that you enjoyed the view of the Petronas Twin Towers from your room and the skyline from SkyBar. We hope you also managed to try the newly launched cocktails and mocktails, specially crafted with local ingredients. It has been a pleasure to have you here and we look forward to welcoming you back.

Kind regards
Christian Nannucci
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews