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DoubleTree by Hilton Hotel Hangzhou East
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Reviews (325)
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All reviewsdouble treemall across the streetsafe stayhhonors floorsubway stationgreat hotelyoga roomindustrial areagreat poolimpressive lobbymandarin speakerthe executive loungebusiness triplarge mallclose to the airportshower and bathtubnecessary amenities
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6 - 11 of 325 reviews
Reviewed 28 January 2018

Great value for the money. Impressive lobby. Staff are friendly and professional. Couldn't sleep because the room was at 25 degrees (78 F) and I was unable to cool the room. I generally do not like sleeping in a sauna. One incident in the lobby bar. After a long day, I went to the comfy chairs to decompress. Staff provided a menu. When I declined, she asked me to leave because the area was not "free". You got to be kidding. It was completely empty! Staff needs training.

  • Stayed: January 2018, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank seahawk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

Overall it is very good place for stay with comfort, safety and with availability of necessary amenities. Cleanliness and humble behavior of the dealing staff makes it a unique one. Location od hotel as very nice and well connected with city by personnel transport (off-course), as well as with Subway and road.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank kumarguptal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

I spent a week at this modern, newish hotel in early December and found it to be ideally located with great facilities and helpful staff.
On the lower ground floor there is an indoor pool adjacent to the gym. The pool appeared to be clean and hardly used. I didn't use it as a cap was required. The gym was well-appointed with functioning rowing, running and stepping machines, weights, and there is a yoga room next door. A kids playroom is adjacent.
Wifi was included in the package and was excellent for my purposes. Breakfast was included as part of the package as well, and was excellent - a wide variety of Asian and western tastes are catered for.
There is a huge atrium and lounge area for informal meeting and waiting for cabs etc.
Just across the road is a large mall with some great local and global brand stores and some good eating and drinking places.
The hotel was beautifully decorated inside and out for the Christmas season with a huge array of coloured lights and trees.

  • Stayed: December 2017, travelled on business
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2  Thank ChrisKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2017

Very good and friendly hotel. The hotel people helped me to send out a package. The food and service are also very good. We had a good conference in this hotel. The video-audio system also worked well. The check-in and check-out are fast and effective. Thanks for your services.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank weig255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

First time at a Double-Tree Hotel in China - excellent impression, nothing missing, excellent performance by the entire staff of this American Hotel - despite the huge size of this facility. Location a bit out of town, but nearby pleasant shopping mall. Will definitely use it again when visiting Hangzhou

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank erikk307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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