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Reviewed 30 April 2018 via mobile

This was my first time to China after several day bad experience with other hotel so I decide to try some thing I trust in US. Front desk staffs are well trained and love to help you in any way with fullly smiles. First I went to wrong building (holiday inn in behind) but a door man helped me to take my 29 inches luggage for me and guided me to this holiday inn express. Breakfast is above average but no milk for your coffee and cereals but you can request. If I go back to Hangzhou then I will stay here again. It is well worth every penny you spent on this hotel. But one more thing you do need to concern is location. It is far away from tourist area suck as west lake and you will need to take taxi or bus to go. You can download Budo map to help you to take public transportations. I love this hotel. Wish they have refrigerator in the room and microwave in the public dinning area.

Date of stay: April 2018
Trip type: Travelled on business
Thank Loveandtrave1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria F, MarCom at Holiday Inn Express Hangzhou Gongshu, responded to this reviewResponded 2 May 2018

Dear guests,

thank you for your praise. I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Look forward to your next visit!

Sincerely,
Holiday Inn Express Hangzhou Gongshu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 27 August 2018
Google Translation

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
VictoriaFu, 公关经理 at Holiday Inn Express Hangzhou Gongshu, responded to this reviewResponded 30 August 2018
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 February 2018
Google Translation

Room tip: 如果智选的大堂没开,就要电梯2楼过去假日酒店check in,比从外面走要近。
Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria F, Marcom at Holiday Inn Express Hangzhou Gongshu, responded to this reviewResponded 1 March 2018
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC