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All reviews shamian island the pearl jade river dim sum european architecture historical hotel rooms are fantastic liwan district classic hotel koi pond deluxe room nice river view yoga room spent two nights breakfast buffet visiting guangzhou business trip
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Reviewed 15 October 2020 via mobile

This is classic hotel on the historic Shamian island in Guangzhou’s Yuexiu district. The ‘island’ is actually a tip of land at a ‘Y’ intersection of the famous Pearl river made an island in the past by digging a man made canal to separate it from the ‘mainland’. Famous for its past history of serving as home for British and French export businesses, banks and foreign embassies in the 19 century, It is unique in Guangzhou. Old European architecture is preserved throughout the less than one square mile area.
The hotel itself is comfortable and elegant in an informal way. The lobby is dominated by a garden koi pond and large indoor waterfall, with beautiful views of the pearl river. The staff are excellent and most speak English fluently, the rooms are comfortable,clean and quiet. The River view rooms are fantastic. If you can upgrade to the deluxe ‘club floor’ rooms you are offered a complementary ‘ high tea’2:30-4:30 and a happy hr 5:30-7:30 Daily on a private comfortable third floor lounge daily. This includes well prepared hors d’oeuvres and beverages ( alcohol wine beer champagne). I really enjoyed this feature and it wasn’t made known to me when I booked the room online( I just wanted a larger room) it was a nice surprise and made the upgrade worth the extra money...
The hotel has Three or maybe four Restaurants, two of them are Michelin star I believe. I didn’t eat in them but I’m certain they are top notch. I did eat at the well appointed breakfast buffet, nice selection and preparation.
All in all I really enjoyed this hotel and the location as well, it’s near many of the most interesting areas in Guangzhou. If your just visiting Guangzhou for a few days it’s a top choice rather than the more modern and glittery ‘Zhujiang new town’ area which is also fun but much like any other big city destination. Free parking too..

Date of stay: October 2020
Trip type: Travelled as a couple
1  Thank LaowaiLarry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 April 2020 via mobile

The sunflower chicken is one of the signature dishes in this spectacular landmark hotel in Guangzhou. I can not describe how delicious it was. You just have to order it and taste it. It’s so special, so fantastic and therefore unforgettable.

Date of stay: April 2020
Trip type: Travelled with friends
2  Thank Eidns
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this reviewResponded 14 April 2020

Dear guest,

Thank you very much for taking time to give us a detailed impression of your recent experience with us. We are pleased to hear that you enjoyed your stay. Thank you for your support and we look forward to welcoming you again as our esteemed guest.

Best wishes,
White Swan Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2020

This is a good hotel, located on the Pearl River in Guangzhou, China. Room and food was very good. The drawback is that this hotel is at one far end of the Pearl, and you cannot have a view of Canton Tower or the main buildings lit at night.

Date of stay: October 2019
1  Thank expat84
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this reviewResponded 15 January 2020

Dear guest,

Thank you for sharing your recent experience with us at the White Swan. Either super river view or beautiful Shamian island, we hope to create a comfortable environment for you. When you walk along the surrounding of the hotel, you’ll find many historic buildings and tree-lined lanes of Shamian island.
If you need to go out, our hotel is only 10 minutes away from bus station, subway and Huangsha pier. Please feel free to consult our Concierge.
Thank you once again for your feedback and we look forward to welcoming you again at another occasion.

Best wishes,
White Swan Hotel

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Reviewed 11 January 2020

The place is guaranteed to provide service and comfort. Every staff was friendly, the room was really spectacular, like someone really sat down and made sure every detail was the nicest they could design it. The room was really impressive and comfortable, I can recommend this hotel without hestitation.

Date of stay: December 2019
2  Thank mattycq
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WSH_ChrisYe, Guest Relations Manager at White Swan Hotel, responded to this reviewResponded 11 January 2020

Dear guest,

Thank you very much for taking time to give us a detailed impression of your recent experience with us. We are pleased to hear that you enjoyed your stay. Thank you for your support and we look forward to welcoming you again as our esteemed guest.

Best wishes,
White Swan Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2019 via mobile

We had the privilege of spending a few nights at this splendid luxury hotel in a deluxe suite. Room was massive as was the king size bed! All the luxurious touches and gizmos including fast VIP wifi that get you uninhibited internet, WhatsApp, Google etc. Fantastic city views. Huge variety of food at breakfast lounge where I had the best shrimp wonton ever. Took me 3 big breakfasts to sample everything on offer! If you want to spoil yourself to a special holiday treat, this hotel is highly recommended.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank PEexplorer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WSH_ChrisYe, Manager at White Swan Hotel, responded to this reviewResponded 24 December 2019

Dear guest,

Thank you very much for taking time to give us a detailed impression of your recent experience with us. We are pleased to hear that you enjoyed your stay. Thank you for your support and we look forward to welcoming you again as our esteemed guest.

Best wishes,
White Swan Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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