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Reviewed 14 August 2015

First time in Kazan and wasn't overly impressed with this hotel. The room that I had was not very big and with two people and suitcases it was hard to move around. The bathroom is not very big either with the shower being a very tight squeeze! It also had a smell to it not sure why. They had limited english speaking tv channels which was annoying. The buffet breakfast was pretty much the same everyday! The good thing is there is a super market across the road and also a shopping centre.

  • Stayed: August 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Гульнара С, Управляющий at Relita-Kazan, responded to this reviewResponded 3 September 2015

Dear Emily S,
Thank you so much for the choice of RELITA-KAZAN HOTEL and for your review! We work for our guests and we appreciate your opinion - it helps us to work better!
You mentioned room size in your review: according to the rules of Russian Hotel Classification of 4* hotel the size of standard twin room should begin from 18.8 sq.m. Your room size was about 24 sq.m. Maybe next time you will have an opportunity to visit our beautiful city one more time and choose single accommodation in our standard room or we would like to suggest you to choose Junior Suite or Suite of bigger size and with much more space. We're sorry for inconvenience that there was some smell in your room. We will be working hard to solve this problem.
Thank you that you also mentioned about English channels. We have 7 English Channels. And also you can use high-speed WI-FI Internet to watch more English Channels.
We are really concerned about your review on the menu you had for breakfast. The menu was very specific with the wishes of sports teams. The menu was agreed with special organization in our country, which controls the range of dishes and products for sportsmen nutrition during international competitions, so it is not allowed to cook some dishes or use some products that can be dangerous or harmful for sportsman.
It's nice that you mentioned hotel location: shopping and entertaining center with supermarket, cinema, shops is within walking distance.
If you still have some suggestions for the hotel, we are always open and happy to discuss them.
We will be glad to see you among our guests!
Best regards,
Gulnara Safina,
General Manager,
RELITA-KAZAN HOTEL

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Reviewed 15 January 2015

We spent one night here with a group of other tourists. Big modern hotel with numerous rooms, carpeted corridors, several eating facilities. Our room was spacious with modern furniture and cosy double bed. Linen on it was soft, pillows somewhat small (I would prefer several more). Very good bathroom with shower cabin, wc and bidet, hair dryer, full range of towels and various toiletries. There also was a hot towel rail (very comfortable to dry your washed socks after a long day of walking). The hotel is not in the cetre of Kazan, but there are several bus stops near-by. Also a big mall with a food court and a lot of smaller shops. My impression was positive. But cannot say more as our stay was very short and we left early in the morning.

  • Stayed: January 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Lipetsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Гульнара С, Управляющий at Relita-Kazan, responded to this reviewResponded 3 February 2015
Google Translation

Уважаемый гость Lipetsk!
Позвольте поблагодарить Вас за отзыв!
Мы рады, что отель оставил у Вас самые благоприятные впечатления - и Вам понравились и номер, и ресторан, и месторасположение и обстановка вокруг отеля и в самом отеле!
Ваши пожелания по подушкам постараемся учесть.
Жаль, что Ваше время пребывание было не долгим, поэтому рады пригласить Вас приехать к нам вновь!
С уважением,
Управляющий RELITA-KAZAN HOTEL,
Гульнара Сафина

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Reviewed 26 August 2018 via mobile
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Stayed: August 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2018 via mobile
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Stayed: August 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Гульнара С, Управляющий at Relita-Kazan, responded to this reviewResponded 23 August 2018
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Reviewed 13 May 2018
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  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Гульнара С, Управляющий at Relita-Kazan, responded to this reviewResponded 14 May 2018
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