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11 - 16 of 243 reviews
Reviewed 2 July 2018

The rooms are quite dark and needs upgrading. But the bed is comfortable enough for a weary business traveler. What impressed me most is the great buffet breakfast. I think it is one of the local attractions since before I left the restaurant, lots of walk-in customers partake their fare. It ranges from American to local cuisine. Their home made corned beef is good, better than the imported canned ones we buy from top groceries. They have freshly squeezed fruit juices - mango, pomelo, carrot etc... Don't miss this breakfast treat when you visit Davao.

Stayed: June 2018
Thank rowena d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleOnSocial, Marketing Communication Associate at The Pinnacle Hotel and Suites, responded to this reviewResponded 18 July 2018

Hi Rowena D,

Greetings from The Pinnacle Hotel and Suites. Thank you so much for your delightful review! We really appreciate it! Rest assured that the management had made an action regarding to your concerns.

Thank you for choosing The Pinnacle Hotel and Suites, we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

Me and my cousin decided to stay here for my last day in Davao before my holiday ends. It was great that we choose this place. Location wise it is very accessible to most of the places that we want to visit. very convenient too! around the corner there are restaurant, a family mart which open for 24hrs and a massage place. So when Gmall is close ot to worry!

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank MaeraN09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleOnSocial, Marketing Communication Associate at The Pinnacle Hotel and Suites, responded to this reviewResponded 18 July 2018

Hi Lora M,

Greetings from The Pinnacle Hotel and Suites. Thank you so much for your delightful review! We really appreciate it! Rest assured that we will continue delivering great customer service.

Thank you for choosing The Pinnacle Hotel and Suites, we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

We had a comfortable stay at this hotel. The breakfast is great. The Durian Pie is also very tasty. On going renovation in the outer part of the Hotel is noted. We just have a little problem with the lavatory - it's a bit slow draining used water. But we generally have a great time. Hotel Staff are helpful too.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank Riche D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleOnSocial, Marketing Communication Associate at The Pinnacle Hotel and Suites, responded to this reviewResponded 18 July 2018

Hi ,

Greetings from The Pinnacle Hotel and Suites. Thank you so much for your delightful review! We really appreciate it! Rest assured that the management had made an action regarding to your concerns.

Thank you for choosing The Pinnacle Hotel and Suites, we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

Booked online. Texted them thru the app to inform of late arrival. Received no answer. Called them to ask what I should expect to pay for a taxi ride from the airport. Told 550. Questioned them about the suspiciously high price. Twice. Both times they confirmed 550. We used Grab anyway. Turned out to cost less than 200. 550 is the price for their van, it turns out. Either they didn't understand me or they didn't want to understand. There is no reason for taking their van - Grab works just fine for less than half! Arrived to find confused trainee staff who could not even find our reservation. Loud music playing at the bar (at 1:30 am). Room itself was fine. AC worked fine. Overslept breakfast. The place is VERY busy during the day. Groups. Seminars. Single travelers are not their priority. Will stay again if I can't find anything else but would not recommend otherwise. There are plenty of smaller less opulent options in town.

Stayed: June 2018, travelled with family
1  Thank frequenttraveler740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleOnSocial, Marketing Communication Associate at The Pinnacle Hotel and Suites, responded to this reviewResponded 18 July 2018

Hi Frequenttraveler740,

Greetings from The Pinnacle Hotel and Suites. Thank you so much for your review, we really appreciate it! Rest assured that the management had made an action regarding to your concerns. Thank you for choosing The Pinnacle Hotel and Suites, we hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018 via mobile

Stopped by to pick up my cravings for sweets

Really good Carmel Flan and Chocolate Cake items .

Hidden Gem for their confectionary sweets in Davao. Prepared Fresh daily from their chef.

Also the Pinnacle Cafe Frances , offers a great buffet breakfast with numerous buffet items including soups and congee prepared to your liking as well as full compliment of chef preparing eggs to your likings.

Plus great fruit and cold selections should you prefer.

Thumbs Up to Cafe Frances.

Stayed: May 2018, travelled solo
Thank lchilcoat2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PinnacleOnSocial, Marketing Communication Associate at The Pinnacle Hotel and Suites, responded to this reviewResponded 18 July 2018

Hi lchilcoat2000,

Greetings from The Pinnacle Hotel and Suites. Thank you so much for your delightful review! We really appreciate it! Rest assured that we will continue delivering great customer service.

Thank you for choosing The Pinnacle Hotel and Suites, we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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