Stayed in early August for 2 nights on a business trip on 39th floor.
Hotel itself is good, spacious room, great service, good facilities, prompt check in and check out. No issue with minibar for me.
Major negative: is the LIFT/Elevator. It is extremely confusing. I stayed three days and I could not figure it out comepletely.
Also, the room card did not work in the lift on both nights of my stay. Had to reactivate at the reception. Then one of the lift man told me to touch thesensor of the lift with key card and press floor number from the panel on other side of the lift door.
Liked the inroom tea coffee option. On the day of arrival, no fruit was served in the fruit basket.
They extended my check out for an extra 3 hours without any hassle.
Many taxi drivers don't know this place.
We got the hotel trasnfer to airport which was by a tine toyota vios, not a car for 5 star hotel.
Unless I have work committment in Ortigas, I will not stay here again as there are better options available.More
- Free Wifi
- Free Parking