Stayed in early August for 2 nights on a business trip on 39th floor.
Hotel itself is good, spacious room, great service, good facilities, prompt check in and check out. No issue with minibar for me.
Major negative: is the LIFT/Elevator. It is extremely confusing. I stayed three days and I could not figure it out comepletely.
Also, the room card did not work in the lift on both nights of my stay. Had to reactivate at the reception. Then one of the lift man told me to touch thesensor of the lift with key card and press floor number from the panel on other side of the lift door.
Liked the inroom tea coffee option. On the day of arrival, no fruit was served in the fruit basket.
They extended my check out for an extra 3 hours without any hassle.
Many taxi drivers don't know this place.
We got the hotel trasnfer to airport which was by a tine toyota vios, not a car for 5 star hotel.
Unless I have work committment in Ortigas, I will not stay here again as there are better options available.
- Official Description (provided by the hotel):
- After two decades, a welcome transformation to the Ortigas skyline is finally unveiled with the opening of the brand new Marco Polo Ortigas Manila. Nestled in the vibrant and growing commercial business district is the first purpose-built 5-star Marco Polo hotel in the country offering distinguished guests 316 large and well-designed rooms and suites, including two (2) Continental Club floors that accords unrivalled privileges and benefits. Adjudged to be the most beautiful in town and one of the best among Marco Polo hotels in the world, it is exclusive for guests who desire a higher level of luxury on top of our impressive new Continental Club lounge. The hotel, a product of sophisticated design and well-planned development, is bestowed as the first sky hotel in the country with dedicated floor areas exclusively for business and recreational use. The floors are accessed via high-speed elevators including a wellness hub called Flow which houses a full-service spa, indoor infinity pool and fully-equipped fitness center plus the first sky lobby in the Philippines nestled at the 25th level of the hotel tower offering unparalleled views of the cityscape.Adding to Manila's best dining destinations are four (4) specialty outlets that your guests can choose from. Cucina, the all-day dining restaurant that features live show kitchens; Lung Hin , the contemporary Chinese restaurant serving traditional and authentic Cantonese cuisine in a new, fresh and modern style; Cafe Pronto, the relaxed and friendly coffee area offering a wide range of designer coffee, specialty teas and freshly baked items good for dine-in or to go; and VU's, the first of its kind sky bar and lounge located at the topmost 45th floor of the hotel, offers Mediterranean tapas, signature cocktails, wines, sprits, and champagnes amidst awe-inspiring vistas.For momentous social events and corporate meetings, the Marco Polo Grand Ballroom can accommodate up to 600 guests. In addition, the eight (8) state-of-the-art function rooms can accommodate 250 guests. Complimentary high-speed Wi-Fi internet service is available all throughout the hotel to provide savvy business and leisure travelers a balanced lifestyle of work and play seamlessly. ... more less
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