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Reviewed 5 December 2019

Well going to Sur the options of hotels are very little. And on my first trip Sur Beach or Resort gave me their standards were comparing to other hotels seemed not a 3 star hotel but it was fine for a 4 night stay.

Reservation and welcoming was good and very helpful. And the beach in the morning gives you a fresh start for the day.

As observations for improvement:
1. Bring a mosquito swat with you especially on winter days.
2. If you are having a dinner buffet then check for the price because each day could have a different price!
3. 1st trip had a complementary fruit plate where on the second trip nothing.
4. 1st trip had a water kettle and tea/coffee while on the second trip nothing.
5. Sometimes, before good morning you are asked for your room number.
6. For your fried eggs in the morning, you need to call the chef.
7. Last, your room might get cancelled if you arrive after 6pm.

I just need to say one more thing, if you need anything the best man is called Qamarani, for sure he will make things better and help you forget the above issues.

If you want my opinion, call Qamrani from the beginning so you don't face any issues.

Hope, if I land here again in future that my points which already addressed before departure are closed.

Happy stay in Turtle Land in the most beautiful country in the World...

Room tip: Mosquito repelent is a must.
Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Quatieshat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2019

We had a night tour at the turtle reserve in Ras Al Hadd. It wasn't feasible to drive back to Muscat after the tour at midnight, hence we booked a room at this hotel for 1 night. The bedsheets, pillow covers, blankets and towels were all clean & new. However, there was a layer of dust in the room and the bathroom & it hadn't been swept for atleast a week. We were hardly in the room, hence did not complain to the staff. It would have been a much nicer experience if the room was cleaned.

Staff was nice & helpful. The hotel had a swimming pool and access to the beach. Some rooms had beach view as well. We had planned to checkout early in the morning, hence did not opt for the breakfast.

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
Thank soumyanayak55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2019 via mobile

One of the best stay I had here at oman, highly recommended, during my stay over here really enjoyed the max, everyone is friendly and the restaurant meals are very good, rooms are spacious, superb view from room.

Date of stay: February 2019
Trip type: Travelled on business
Thank vinodaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2019

We were walk-in guests and were initially told there were no rooms but then they found a 'suite' and put a Z bed in the living room for us ( we needed a double and a single) which worked fine as we're friends and there was a separate WC and sink in the entrance area. For a suite it was unusual in that it had a kitchen with a fridge and cooker but nothing else i.e not a single utensil! Do Omanis travel with all their pots and pans? ! Balcony overlooked the sea which gave lovely wave noise at night which helped counter the machinery noise nearby. Friendly reception and all staff; over enthusiastic food & beverage manager who seemed to have modelled himself on Basil Fawlty. Clean. Handy for one night. Enjoyed the walk along the promenade outside the hotel.

Date of stay: February 2019
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank lestroispigeons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2019 via mobile

Extremely nice and polite stuff, especially Mr Samy Kamel, who treated us with extraordinary niceness and wiling to help and advice and was very attentive. Great bar selection. Nice terrace and athmosfere for dinner.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Romana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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