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Traveller rating
114
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159
26
10
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All reviews oyster restaurant supportive staff pool deck comfortable room the main highway very nice hotel nice pool turtle reserve buffet dinner stayed here for one night memorable stay gym oman tour corniche wadi stopover
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53 - 58 of 585 reviews
Reviewed 12 March 2020

We stayed here for one night during our tour around Oman. The hotel was functional, the rooms comfortable and clean. The original room we were given faced the expressway and you could hear the traffic, we moved to a room at the rear of the hotel which was very quiet.

Slightly disappointed in Sur but really enjoyed wandering around the village of Ayjah, which is on the opposite side of the harbour.

Room tip: The quietest rooms are at the rear of the hotel
Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Julian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 22 March 2020

Dear Julian R,
Thank you so much for taking time to share valuable review about Sur Plaza Hotel, with regard to your recent stay. It is pleasure to hear that you had wonderful |& enjoyable stay with us.
In Sur you would be able to see lot of attractions & the hotel is specially located in an area where you can have accessibility for all attractions in South Sharqiyah.
We sincerely look forward to welcome you again to provide you with even better stay experience.
Best Regards,
Kosala Amarasena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

You will not find many options is sur, but this was clean and spacious, has a gym and a pool that looked nice at night and you can have dinner buffet at the pool which was quite good food and atmosphere but i didn't try the pool , smiley faces all around.
Good wifi, parking spaces and ac is always on even when you take out the key card which is a must at this hot weather.

Date of stay: February 2020
Trip type: Travelled solo
2  Thank nkissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 5 March 2020

Dear nkissa,
Thank you for the time taken to share valuable review based on your recent stay at Sur Plaza Hotel. We are glad that you had a wonderful stay at the resort and highlighting the clean & spacious rooms, gymnasium, pool and for recommending our dining experience by the pool.
Thank you for acknowledging the smiley faces of associates to making your experience memorable.
We Sincerely look forward to welcome you again at Sur Plaza Hotel.
Best Regards,
Kosala Amarasena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2020 via mobile

In Sur you wont find a lot of places to stay. Sur Plaza is cheap but clean, well located and middle range. No alcoholic drinks allowed, breakfast is basic (no espresso, no soy milk, canned juice). Parking is convenient. AC works well.

Date of stay: July 2019
Trip type: Travelled with family
Thank thomas_lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 22 March 2020

Dear thomas_lisbon,
Appreciate so much for sharing valuable review on tripadvisor. It is wonderful to hear that you have enjoyable stay with us and specially you liked the cleanliness and the location.
We do serve beverages alcoholic & non alcoholic in our restaurant and well noted your concerns for the breakfast spread. The team will review it again and will do the necessary improvements without any delay.
We definitely look forward to welcome you again at Sur Plaza Hotel.
Best Regards,
Kosala Amarasena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2020 via mobile

The hotel offers everything you need for a 1 night stopover. The layout is nice to view and convenient. The breakfast was very good and really set us up for the day. One slightly minus point is that the bathrooms are adequate but need upgrading.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 22 March 2020

Dear Chris P,
Thank you for sharing this feedback based on your recent visit to the property.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
We have well noted the points raised by you and will be reviewed further to see the necessary upgrading, without any delay.
We sincerely look forward to host you again!
Best Regards,
Kosala Amarasena
Front Office Manager

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Reviewed 10 January 2020 via mobile

Rooms were small but clean. Food was tasty and worth the price. Pool was super cold but looked clean. I didn't use the gym. would recommend to stay here to check out sur and it's surroundings. Enjoyed our stay.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank felicity77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 12 January 2020

Dear Mr. Felicity77,
Thank you so much for the time taken to publish a review with regard to your recent stay at Sur Plaza Hotel. We are so glad to hear that you have enjoyed the cuisine we offered. Thanks for recommending the swimming pool, gym & overall the hotel on tripadvisor.
We certainly look forward to welcome you again at Sur Plaza Hotel to provide you even better experience.
Best Regards,
Kosala Amarasena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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