We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
US$68
View deal
Free cancellation until 21/10/02
Reserve now, pay at stay
Travelocity
Hotels.com
Official Hotel
Orbitz.com
eDreams
View all 14 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (608)
Filter reviews
608 results
Traveller rating
135
277
159
27
10
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
135
277
159
27
10
Show reviews that mention
All reviews oyster restaurant supportive staff pool deck comfortable room the main highway very nice hotel nice pool turtle reserve buffet dinner stayed here for one night memorable stay gym oman tour corniche wadi stopover
Selected filters
Filter
Updating list...
80 - 85 of 608 reviews
Reviewed 10 January 2020 via mobile

Rooms were small but clean. Food was tasty and worth the price. Pool was super cold but looked clean. I didn't use the gym. would recommend to stay here to check out sur and it's surroundings. Enjoyed our stay.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank felicity77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 12 January 2020

Dear Mr. Felicity77,
Thank you so much for the time taken to publish a review with regard to your recent stay at Sur Plaza Hotel. We are so glad to hear that you have enjoyed the cuisine we offered. Thanks for recommending the swimming pool, gym & overall the hotel on tripadvisor.
We certainly look forward to welcome you again at Sur Plaza Hotel to provide you even better experience.
Best Regards,
Kosala Amarasena
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

We stayed here for two nights in December of 2019 with two adults and one child. We stayed in a standard room which was a bit small for the three of us but was fine. We had a queen bed and they brought in a comfortable extra twin bed for our daughter. The location is not ideal but it is convenient to get to everywhere you need to go. The service in this hotel was amazing to say the least from check in to the promtness of their response when we had issues with our room. We called to have someone help us get into the safe and to look at our shower facet - within five minutes on a very busy day we had five staff members in our room addressing all of the issues - they installed a new facet in 10 min and all was fine. The room was clean and well maintained. We did have a minor issue with our shower/tub - I think the molding around the tub made the water trickle down the side of the tub and onto the floor - there did not seem to be a way to stop this so by the end of one shower the floor had a nice puddle but there was a drain for it to go down. We made do. Our daughter swam in the pool which was a bit cold but ok. We had the pleasure of staying here on New Year's Eve and boy were we surprised at the party they put on for us. We were not expecting to celebrate at all but they had a huge party - they really went above and beyound for their guests. They decorated the entire pool/restaurant area and had a great DJ and a dance floor. There was a huge delicious buffet and they had a open bar - alcohol was expensive as in all of Oman but they had everything. It was a beautiful fun night and we ended up dancing until 1 am with our 9 year old daughter who also had a blast. It made for a wonderful celebration. The breakfast buffet was quite good with lots of choice and fresh food. You can make waffles and omletes fresh on demand. We did not expect much from this hotel but ended up loving our stay here. They even let us take two pool towels with us for our visit to a Wadi which was much appreciated. They had great cable Service on the tv - we were able to watch MTV on New Year's Eve as we got ready!!

Room tip: We would get a Deluxe room if we had to do it again with 3 people
Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank philo04
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 12 January 2020

Dear Mr. Ms. philo04,
Thank you so much for taking your time to provide us with such a wonderful review based on your visit. We are very happy to hear that you had such a fantastic time with our associates taking great care of you all. I will certainly pass along your kind words to them.
It is a great pleasure to read that you loved our culinary offerings and specially the New Year's eve Gala Dinner with entertainment.
Thank you for being so generous and recommending our hotel on TripAdvisor®.

We sincerely look forward to welcome you again at Sur Plaza Hotel to extend our hospitality and even better holiday experience at the resort.
Best Regards,
Kosala Amarasena
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2020

A middle-aged dated hotel, located on the main road, between a row of car dealerships. Solid and quiet rooms, with an adequate breakfast spread. Don't expect any views though. Good enough to spend a night on our way to other places in Oman. Closest restaurants are about a kilometer walk up the road (Barbeque Nation).

Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank SNottIN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 12 January 2020

Dear Mr. Ms. SNottlN,
Thank you so much for the time taken to publish lovely review based on your recent visit at Sur Plaza hotel. It is pleasure to hear that you have experienced an enjoyable stay while highlighting services such as quiet rooms and breakfast. Also regret for your sub par experience with regard to the location.
Thank you for being so generous and recommending our property on tripadvisor.
We look forward to welcome you again in future to serve you better.
Best Regards,
Kosala Amarasena
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2020 via mobile

My wife and I ended up staying two nights at the Sur Plaza Hotel. (The itinerary for our Oman road trip is below.) There isn’t much special about this place but it offers a quiet room with a good bed. Sometimes these older style hotels are just what the doctor ordered and that’s the case here. It seems there really isn’t a “go to” hotel in Sur. But this one off the main road fits like a favorite old shoe.
Note: We booked an upgraded room but were accidentally given a standard room. When the desk realized this they called and offered us to switch. We asked to see the upgraded room but opted to stay in the standard at the standard price. The upgrades seemed to be a shower vs. the standard tub/shower and updated decor. The beds seemed identical.

Grand Hyatt Muscat
Al Nahda Resort & Spa
The View Oman
Anantara Al Jabal Al Akhdar Resort
Sur Plaza Hotel
Shangri-La Barr al Jissah Resort & Spa - Al Bandar Hotel

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank LSBurdett
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 12 January 2020

Dear Mr. Ms. LSBurdett,
Thanks you for your detailed remarks with regard to your recent stay at Sur Plaza Hotel.
Your kind words towards the services that we have offer during your recent visit to the hotel delights us and encourages us to keep hosting our guests to similar seamless experiences in the future.
We regret about the experience you had with our reservations team and apologies. However just to let you know that our two room categories are differ from each other comparing to bathroom, interior, amenities and the size for required extent.
We certainly look forward to welcome you again at Sur Plaza Hotel in future.
Best Regards,
Kosala Amarasena
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2019

The rooms are old fashioned but the bed is good and the rooms is quiet. Breakfast and diner are ok but not special. Alcoholic drinks are possible in the restaurant, but there is no bar. The swimmingpool is small and maintenance is needed.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank stevenenhilde
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 11 November 2019

Dear stevenenhilde, Many Thanks for your stay at Sur Plaza Hotel. Appreciate so much for your valuable review.
We look forward to welcome you again at Sur Plaza Hotel.
Kosala Amarasena
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews