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All reviews oyster restaurant supportive staff pool deck comfortable room the main highway very nice hotel nice pool turtle reserve buffet dinner stayed here for one night memorable stay gym oman tour corniche wadi stopover
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Reviewed 10 November 2019

The rooms are old fashioned but the bed is good and the rooms is quiet. Breakfast and diner are ok but not special. Alcoholic drinks are possible in the restaurant, but there is no bar. The swimmingpool is small and maintenance is needed.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank stevenenhilde
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 11 November 2019

Dear stevenenhilde, Many Thanks for your stay at Sur Plaza Hotel. Appreciate so much for your valuable review.
We look forward to welcome you again at Sur Plaza Hotel.
Kosala Amarasena
Front Office Manager

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Reviewed 10 November 2019 via mobile

The hotel is a short drive from the corniche and main area of town where you'll find some places to eat and there are also a few options within easy walking distance of the hotel. There are also a lot of places to get your car serviced, idea if you suffered a flat tyre out in the desert!

The pool is large, deep and the warmest we experienced in Oman (out of six pools!) with plenty of loungers and parasols. We enjoyed it so much that we had a couple of hours of pool time before checking out.

The hotel seems to cater to tour groups so meals take the form of buffets. We only ate breakfast, which you can take inside or in the shady terrace. There was a nice range of things to eat plus omelettes made to order.

The room itself was a good size and clean with a good shower. There was a hotel-wide problem with wifi connectivity and we received a letter from the management explaining the problem and what they were doing to fix it. Overall the look of the hotel is nice, centred around an enclosed atrium. The one thing it lacks is a bar. The hotel is licensed but the Captains Lounge was closed. Even if it was open serving just juices and coffee etc it would have been nice to have somewhere to sit with a drink and plan our next day. As it was we did it in the comfortable lobby.

Date of stay: November 2019
Thank Nitten_Traveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 11 November 2019

Dear Nitten_Traveler, Many Thanks for your stay at Sur Plaza Hotel. Appreciate so much for your valuable review. There was WIFI upgrading took place during night hours so we appreciate your cooperation and understanding on this. The hotel cater for groups as well as individual travellers and Buffet is one option that requested by most of our clients. Also A' la carte or Set Menu are available for dining.
We look forward to welcome you again at Sur Plaza Hotel
Kosala Amarasena
Front Office Manager

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Reviewed 7 November 2019 via mobile

We enjoyed our stay a lot. Comfortable room, nice swimming pool, good base to visit the turtle reserve.
Considering the price we have paid it's an excellent value for money.
The only downside is that the hotel is a bit outside the town.

Date of stay: October 2019
Trip type: Travelled with family
Thank Kamil D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 11 November 2019

Dear Kamil D, Many Thanks for your stay at Sur Plaza Hotel. Appreciate so much for your valuable and honest review. The hotel is located around 4 km from the Sur Souq and 1.5 km from the City Center so this will prevent disturbances around the hotel, mainly from the traffic. Meanwhile there are Hypermarkets and a mall is located within 2 km circle around the hotel for almost any requirement of our dear guests.
We look forward to welcome you again at Sur Plaza Hotel
Kosala Amarasena
Front Office Manager

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Reviewed 6 November 2019 via mobile

I honestly cannot fault any part of our experience at the Sur Plaza Hotel.

We booked last minute on hotels.com for a very reasonable £40 (20 rials). It’s located on the main highway into Sur but is set back enough from the road that you don’t notice. There is ample parking close to the entrance.

The hotel is spotlessly clean and nicely decorated in a traditional but tasteful way - I struggle with the comments from other guests that it is ‘old’ in some way, this wasn’t my impression. Check-in was an easy experience and we found we’d been upgraded to a deluxe room!

The room itself was very nice - comfy bed, modern decoration, TV with all major channels, a safe and seating area. The bathroom had a range of toiletries and water pressure was good.

We had buffet dinner downstairs for 8 rials each, which was very nice - good range of local and Western food, including fresh preparation stations. The gym and pool also looked nice though we didn’t use them.

All in all we had a lovely stay and would highly recommend this hotel.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank hopesprings12345
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 11 November 2019

Dear hopesprings12345, Many Thanks for your stay at Sur Plaza Hotel. Appreciate so much for your valuable and honest review.
We look forward to welcome you again at Sur Plaza Hotel
Kosala Amarasena
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2019 via mobile

Stayed here for one night only but wanted to stay longer
The hotel is located near a few basic shops just outside Sur, with restaurants nearby as well.
The room was spacious, clean and with good air conditioning.
Food buffet for breakfast had loads of choice and the staff were friendly and welcoming.
I would stay here again as it was just one night, no time to use pool, etc but would recommend

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank michelleoconnor23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OmanHotels, Front Office Manager at Sur Plaza Hotel, responded to this reviewResponded 20 October 2019

Dear Gluten-free Solo Traveller, Many Thanks for your stay at Sur Plaza Hotel. We appreciate so much for your valuable review. We look forward to welcome you again at Sur Plaza Hotel.
Kosala Amarasena
Front Office Manager

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