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“Great house in medina”
other travellers have booked this property

Review of Darsal

courtyard
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upper  salon winter fire
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Very good
35 reviews
courtyard
upper  salon
winter fire
main salon
terrace room
Dining area
ground floor salon
terrace
terrace bedroom
Bedroom 2
Moroccan Salon
Entrance
typical en suite bedrooms 1 and 2
Town
Beach and town
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Overview
Riad -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Essaouira, Marrakech-Tensift-El Haouz Region

Reviews from our community

Very good - based on 35 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
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English first
English first
French first
German first
Any
English first
Nancy R
Rabat, Morocco
Level 4 Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great house in medina”
Reviewed 17 March 2014 for a stay in March 2014

The house is great. Two bedrooms in main house and nice living area on third floor. Third bedroom off of roof terrace. Sally was very communicative before our stay. We had a few minor concerns during our stay and sent messages to Sally and Fouad but didn't hear anything back. It was only regarding heaters being broken upon our arrival, so didn't affect enjoyment overall.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Lack of response from house manager
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Apr 2014
I am pleased that overall this guest had a good stay. I appologise that on the date this guest emailed me I was in the far east and unable to get internet connection. Fouad recieved the message in the morning and offer to get two more heaters from another house, as the guests were only staying a few nights they declined. I will address this problem.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hollydaze...
Newquay, United Kingdom
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful Riad in an excellent location”
Reviewed 11 February 2014 for a stay in January 2014

Just got back to wet windy Cornwall having spent a few days in this lovely Riad, The house has been beautifully renovated and is tastefully furnished in a true Moroccan style. Breakfasts were delicious and set us up for a day wandering around the medina and sitting in the sun soaking up the atmosphere. I would (and have) thoroughly recommend this Riad to friends and family.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcie91
London, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Charming, quiet and excellent location!”
Reviewed 24 December 2013 for a stay in December 2013

After much searching online for a place to stay I came across Darsal. It is beautiful! Delightful decor, excellent location, clean and with every amenity you could wish for. It was an absolute pleasure and a very memorable aspect to our visit to Morocco. Would definitely return and would definitely recommend it!

Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jan 2014
Thank you for this review. I am pleased to hear that this guest had a good holiday and enjoyed their stay in darsal and that our previous issues have been addressed.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kate_soan...
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible Holiday”
Reviewed 23 December 2013 for a stay in September 2013
1
person found this review helpful

where to start! holiday from hell! on arrival - the taxi transfers booked though the owner where in a state of very bad repair the windscreen had many chips with large cracks, the passenger handle came of when I closed the door and the windscreen wipers did not appear to be working when the driver was using them in the dark when it was raining. There was a charge for the cart that carried our luggage which was a bit embarrassing as we didn’t have any money on us as we were using debit cards. The morning after we discovered what a rough dirty area we where staying in! the streets really do smell! in the property the fridge/ freezer did not work neither did the oven hobs there was a smell coming from the bathroom in the main double bedroom the roof terrace was covered in bird poo and the tables and chairs looked very dirty when i wiped them with wet kitchen roll the paper was black! it is no wonder really what happened next! my partner became very unwell and i mean VERY UNWELL! with sickness and diarrhea that made him bedbound for 3 days as a confident woman i felt most unsafe walking the streets in this area to get medicine food and water somehow i did! this is now 5 days into the holiday and enough was enough! i booked us into a hotel outside the medina for the rest of our 14 night holiday over all i would say darsal needs a good deep clean ( mold in coffee decanter where the coffee has been left really is a bit much!) also the kids sometimes make a lot of noise playing in the streets untill after 9pm which is not great when you have a fever! the area to us was unsafe dirty and not a place i would ever send my worst enemy!

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jan 2014
I am really sorry that this guest was so disapointed with their stay. The guest did give us feedback after this holiday and I addressed these issues with the housemanager as the feedback was contrary to our previous feedback and I was very concerned. He advised that he had asked if there was any problems but was not told of any. We would always endeavour to address any issues raised during a guests holiday. The hob had been repaired prior to arrive and until we had the feedback we were unaware there was still a problem. The fridge did break down and this could also have been addressed. We have fed back the comments to the taxi company as we had not had any privious complaints to ensure this does not happen again. Essaouira is a typical North African town and standards are different to other areas of the world. Again I deeply regret that we were not able to address these issues during the holiday. All comments have been fed back and addressed. We always welcome all feedback and will always do our best to meet guests espections. Please let our house manager know if there are any issues during your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sv_food_n...
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Exceptionally Beautiful Riad”
Reviewed 16 December 2013 for a stay in December 2013

I was pleasantly surprised by how spacious and grand this lovely home was. The pictures provide a great idea but you really have to see the home in person to understand how special it is. It was fully equipped with everything one might need and furnished beautifully with lots of local crafts. The location is great and you are treated to sounds of the waves while sitting on the rooftop terrace. Fouad and Aida made it a very welcoming experience. The only downside is the construction noise... loud hammering which began at 8 AM and continued throughout the day. This would make it very diffucult for one to take an afternoon nap if they so desired. But I think you would find this to be a problem throughout Essaouira as there is much building going on. Another concern was the old gas stovetops... my friend and I could not figure out how to light a burner and the strong propane smell coming from the downstairs kitchen was a little scary. Best to leave the cooking to Aida as she is very familiar with these stoves and how to operate. Overall this was an excellent home located in a really beautiful seaside town. Hope to return someday!

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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