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Hansa K

Came in as guest, left as family

5.0 of 5 bubblesReviewed 4 weeks ago
Was at Victoria Beachcomber with my family on my wedding anniversary on June 14th. It was an amazing experience with outstanding staffs, good food.Thank you very much Mr Daven and your team for pampering me and my family on this occasion. Thank you once again for the cake.
It was beyond my expectation
Date of stay: June 2024
Trip type: Travelled with family
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this review
Responded 4 weeks ago
Dear Valued Guest,

Thank you so much for your kind words.

We are thrilled to hear that you had such a memorable anniversary celebration with us at Victoria Beachcomber.

It was truly our pleasure to pamper you and your family. We hope to welcome you back again soon.

Kind Regards,

Marisa Marquet
Quality Assurance Coordinator
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (6 881)
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Reviewed 4 weeks ago via mobile

All staff made us feel very special and made a fuss to get us anything we wanted loved it so much we just need to go back. The managers were so kind to us like we were part of the family Italian & steak house& horizon restaurant excellent Alacarte superb. Thanks to everyone who made us feel so special. Love you all

Room tip: We had alacarte breakfast lunch and dinner every day all inclusive. Also great drinks
Date of stay: June 2024
Trip type: Travelled as a couple
Thank lesw674
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you so much for your wonderful feedback and for choosing to stay with us. We are thrilled to hear that you had a fantastic dining experience and received exceptional service from our staff, including our waiters, bar service, and managers. Your kind words about feeling special and cared for mean a lot to us.

Your appreciation for our team's hospitality and efforts to make you feel like part of our family is truly heartwarming. We will be sure to share your compliments with everyone involved. They will be thrilled to hear that they contributed to making your stay memorable.

We look forward to welcoming you back for another wonderful experience soon.

Warm regards,

Marisa Marquet
Quality Assurance Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2024

We have just returned from Victoria for 2 in a swim up pool room. This area of the hotel is perfect for adults, so peaceful and relaxing. Our room was cleaned by Alvin who was very sweet and looked after our room very well. We especially loved the food at Morris Beef and La Casa, plenty of options to choose from. I wanted to particularly mention Pradeep from La Casa who was our waiter for mine and my fiancés proposal beach dinner, he couldn’t have done enough for us and we were so grateful for him making it so special. We also wanted to mention the lovely young lady at guest relations who helped my partner organise flowers for the table, my partner said she was so helpful. I also wanted to give a special mention to Muholee from the spa who did two excellent treatments for me and both were absolutely wonderful.I would also like to make a special mention to Clarens who works at the porter desk at the hotel reception, he’s such a sweet soul and is always smiling. We were very impressed by Mautourco (excursions company directly at the hotel) Michelle was very helpful and all the guides we had for our trips were prompt and very friendly. Genuinely, we felt such a warm welcome from all the staff and they’re what makes this hotel. We will definitely return, it now has a very special place in our hearts. Thank you♥️

Date of stay: June 2024
Trip type: Travelled as a couple
Thank chloegrovee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this reviewResponded 17 June 2024

Dear Chloe,

Thank you so much for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your stay in the swim-up pool room and found the area to be peaceful and relaxing. It is great to know that Alvin took good care of your room and that you loved the food at Morris Beef and La Casa.

We are especially delighted to hear about your special proposal dinner and how Pradeep made it memorable for you. We will be sure to pass on your kind words to him. Additionally, we are glad to hear that the Artisan at the guest relations was helpful in organizing flowers for your table.

It is wonderful that Muholee provided excellent treatments at the spa and that Clarens at the porter desk made a positive impression with his sweet demeanor and smile. We will make sure to commend Michelle from Mautourco and all the guides for their helpfulness and friendliness.

Your heartfelt words mean the world to us, and we are grateful for your recognition of our staff's efforts. We look forward to welcoming you back to our hotel, which now holds a special place in your hearts.

Thank you once again, and we can't wait to see you soon.

Kind regards,

Marisa Marquet
Quality Assurance Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2024

Very good experience
Very nice room (Ocean View-adults only) and service
Room well cleaned… thanks Kishan :-)
Good cocktails and food (Morris and Horizon extremely recommended)
Amazing sunset
Reef very close to the beach…
Areas for improvement:
Reef should be more protected by people
Too many dogs and cats
Not too many activities for entertainment and the ones available not properly communicated

Room tip: Bring with you swimming shoes and mask Excursions sold on the beach are much cheaper
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tatta81xxx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this reviewResponded 12 June 2024

Dear Guest,

Thank you for sharing your experience with us following your stay in Mauritius. We are delighted to hear that overall, you had a very good experience and enjoyed the comforts of your Ocean View room along with the excellent service provided by Kishan. We will be sure to pass on your appreciation to him.

It is fantastic to know that you found our cocktails and cuisine to your liking, especially at Morris and Horizon. We are also pleased that you were able to witness our stunning sunsets and explore the nearby reef.

Your feedback regarding areas for improvement is greatly appreciated. We will address your concerns and work on enhancing our communication about available activities to ensure our guests are fully informed and can make the most of their stay.

Thank you once again for your valuable feedback, and we hope to welcome you back for another happy stay in the future.

Warm regards,

Marisa Marquet
Quality Assurance Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024

Wow, the staff are amazing. They are so patient and really spend time teaching you how to ski. They made our first experience such a fun, unforgettable time. We look so forward to planning our next holiday at Beachcomber. The staff are awesome and so friendly.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seaside10774291483
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this reviewResponded 12 June 2024

Dear Guest,

Thank you for your enthusiastic feedback about your water ski experience at Victoria Beachcomber. We are thrilled to hear that our Artisans made your first time on the skis not only enjoyable but also unforgettable.

Our team takes great pride in ensuring that every guest feels comfortable and supported during their activities, and it is wonderful to know that their patience and friendliness made such a positive impact on your experience.

We cannot wait to welcome you back for your next holiday adventure.

Warm regards,

Marisa Marquet
Quality Assurance Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024

We loved every time in Victoria
We spent a week of our honeymoon here and We reccomend this place
Lovely people: all the people working are so kind (in particulsr thank you Ramraj for you kindness),
We also should mention the good food, the nice permanence here, the Beautiful beatch and the perfect organization of the resort

Thank you very much
Erica and Simone

Date of stay: June 2024
Trip type: Travelled as a couple
1  Thank erica t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie Brebner, Other at Victoria Beachcomber Resort & Spa, responded to this reviewResponded 12 June 2024

Dear Erica and Simone,

Thank you for choosing to spend such a special occasion as your honeymoon with us at Victoria Beachcomber Resort & Spa. It is truly heartwarming to hear that you loved every moment of your stay.

We are delighted that you found our team to be kind and accommodating, especially Ramraj. We will be sure to share your appreciation with him and the rest of our Artisans.

It brings us great joy to know that you enjoyed the culinary delights, the serene atmosphere, and the beauty of our beach. Ensuring a seamless and memorable experience for our guests is always our top priority, and we are thrilled that you felt the resort was perfectly organized.

We are grateful for your recommendation and your kind words, and we hope to have the pleasure of welcoming you back for many more wonderful stays in the future.

Warm Regards,

Marisa Marquet
Quality Assurance Coordinator

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