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“Family celebrations”

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La Pirogue Resort & Spa
Ranked #2 of 18 Hotels in Flic En Flac
Certificate of Excellence
Reviewed 3 September 2017 via mobile

We stayed for 5 nights on an all inclusive basis which was an excellent deal for us considering the prices of drinks etc. The resort is absolutely stunning with a beautiful beach and well tended gardens and communal areas. The renovations have been very well done. Our rooms were lovely with great amenities. The food was good and we all enjoyed the themes each evening. Kamla and Selvina were attentive and friendly servers and Avi was really helpful when we checked in, in fact everyone we met was invested in the resort and smiley! We had a fantastic time and I would recommend La Pirogue to anybody visiting Mauritius..thanks for a great time!

Stayed: August 2017, travelled with family
1  Thank ord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 9 September 2017

Dear Ord,

Thanks a lot for recommending the Resort on this platform! We are delighted to read that our team made your family celebrations a memorable event! It will be a pleasure to pass on your grateful feedback to the entire team, specially those you mentioned for them to be aware how much their efforts were appreciated!

Once again, thank you for choosing to stay with us and we look forward to welcome you back soon.

Kind regards

Andrew Slome
General Manager

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Reviewed 1 September 2017 via mobile

This hotel is amazing. There is not even one thing that I could complain of. The location is perfect, sea is wonderful, service is superb, rooms are very nice, food is wonderful, pool is the nicest I have ever seen. Citronella cafe at Sugar Beach Resort is very nice, need to be booked in advance.

Stayed: August 2017, travelled with family
1  Thank deniz19801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 9 September 2017

Dear Deniz19801,

Thank you for leaving a feedback after your stay at the Resort.

I am pleased to note that you appreciated your holidays with us and were pampered by the team who took good care of you.

Sugar Beach being our sister resort, our guests gets the privilege of enjoying their facilities as well. We are pleased you enjoyed mostly the Citronella Café. Indeed, we have a concierge desk available in the lobby where our guests are invited to book their restaurants for dinner.

Once again, thank you for your comments and we hope to have the pleasure of welcoming you back soon.

Thanks and regards

Andrew Slome
General Manager

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Reviewed 27 August 2017 via mobile

I was again in Mauritius on business and my choice of accommodation is always in Flic en Flac (I try) even if it means driving up and down to town... evenings make up for it with beautiful views. I usually look for a good deal on Expedia and then double check with the hotel's website. On the website, they announced that the new and improved La pirogue would thrill me with its new refurbished rooms and common areas - renovation being completed by 15 August 2017. Great, booked! I get there and was upgraded to a Sea view rather than garden room. I appreciate that good hotels need to keep up apparences and that construction and maintenance are essential to do so. What makes the difference is how honest one is (I was there from 22-26 August) on the website so as to make an informed consent and how it is managed. In the photos you will see a room with junk all over, this was like that for 3 days. Cardboard boxes and toilet included... a clean construction site would have gone a long way - this is a bucket list destination for many, it needs to be managed with white gloves. I informed management of my discontent and said an update of the schedule should be posted on the website to ensure people know what they are booking - to date that has not been done ( from the looks of it, considering the state of a pavilion next to the pool, there is at least another month of tweaking to complete it all). I was offered a 20 minute massage for my feed back but my schedule did not permit it. I provide not to get something in return but it did show a level of concern on their part. This bring me to the fact that La Pirogue is a "resort and spa" that has NO spa. One needs to go to the hotel next door (connected through a path) (Sugar Beach) to get the services. This pressentes a bit of congestion due to the volume of clientele, I got a facial appointment on the Friday (booked upon check in) but was unable to switch it to Thursday as they had no space - unfortunate the menu of services looked great.

So why a 4*? Because of the venue - it is a lovely space with a fab pool (did not use), beach bar and the Mauritian Hospitality. The staff is exceptional and make the reputation of this hotel - no request is too great and people go out of their way to ensure your stay is an exceptional one. In fact on my last day I went out for dinner and came back to the resort at 21:30 to find out that petrol station close at 20:00!!! In a jam for my next morning flight departure at 05:30 am - the Fantastic Julien went out of his way to find petrol I could buy and had it brought to me at the hotel that very evening at 23:00! Now that is service above and beyond the call of his duty!

On the room, my was great, well maintained and service with a well garnished minibar (snacks and drinks) and a welcome plate of macarons and strawberries dipped in chocolate. The La Pirogue bathroom amenities (shower gel, shampoo, conditioner and body cream) are lovely and smell great. The resort is along a road and at certain points this is a thin strip of land, i would personally avoid garden rooms situated closer to the back of the property as you can see the road and cars and certainly would hear them.

So the conclusion is YES , but wait until sometime in November 2017 and you will have a Fab stay.

Stayed: August 2017, travelled on business
Thank 1972Sylvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 13 September 2017

Dear 1972Sylvie,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

We acknowledge having some continuous maintenance work after the re launching and despite conducting these works in a most undisruptive manner, we apologize for the distress this may have caused you.

On the same note, I would like to highlight that La Pirogue and Sugar Beach are sister Resorts and we share our services and facilities including the Cinq Monde Spa.

We really regret to read you could not change your facial appointment due to overbooking at the Spa. If there would have been possibility we would have with pleasure exchanged your appointment.

Nonetheless, we are pleased that the known hospitality of the Resort convinced you of our close attentions to your needs.

Thank you again for your comments. We hope to have the opportunity of welcoming you back soon.

Thanks and Regards,

Andrew Slome
General Manager


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Reviewed 19 August 2017

Our friends and us were celebrating our ruby wedding anniversaries at La Pirogue. We had a wonderful week spending our time having fabulous food in lovely surroundings. The beach is literally right outside your door, accommodation was set in well kept quiet gardens and all the staff were very attentive and friendly. Unbeknown to us our families had arranged for us to have a special celebratory meal complete with food prepared especially for us including mouth watering cake. Sadly we only spent a very short time here, could have stayed a lot longer but "reality" determined we returned home. Certainly recommend La Pirogue highly.

Stayed: September 2016
1  Thank Bubble1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 25 August 2017

Dear Bubble1122,

Thanks for your comments posted on Trip Advisor.

It delights us to read how much you and your friends appreciated the celebration of your Ruby wedding anniversaries at the Resort. We make every effort to maintain the high standards of facilities and quality services proposed, and we are delighted to have made your celebrations a real success!

Once again, thank you for your kind acknowledgement of our warm hospitality and the facilities offered. It was a pleasure having you among our prestigious guests and we sincerely hope you will choose to stay again with us in a not too distant future.

Kind Regards,

Andrew Slome
General Manager

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Reviewed 29 July 2017 via mobile

We had a wonderful stay at the La Pirogue at the end of May. The beach there is beautiful and for those who prefer the pool, it has a very nice setting, right at the beach. Parts of the a la carte restaurant are sourrounding the pool and the restaurant there is fantastic! We also loved the lush park full of palm trees, that sourround the bungalows. The bungalows in front also offer a view to the nice beach and we found that all of the bungalows were actually located at a nice place, it's always a short way to the beach no matter where the bungalow is, but the ones at the beach are a little bit more spacious.
It didn't get boring, we tryied mini golfing, stand-up paddeling, pedalo riding, snorkeling excursions, the glassboat, gym at sugar beach...
Our 5 year old son also had a great time at the kids club, it's great that it has a lot of shade outside at the playground and the inside also offers everything a child is looking for. The staff was lovely and we knew he was in good hands there.
We actually liked everything about la Pirogue. Right after we left the started some rennovation work, but we simply have no clue what they want to make nicer there?!
We will for sure return to that little paradise.

Stayed: May 2017, travelled with family
4  Thank Mayumi_onvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 4 August 2017

Dear Mayumi_onvacation,

Thank you for your kind acknowledgement of our warm hospitality and the facilities offered. We make every effort to maintain the high standards of facilities and quality services proposed.

We are delighted that your holidays were beyond your expectations and that your kid enjoyed staying with us. Also, the Sun Kids Club activities and its professional team caters for kids of age 2 to 11 and do also provide the babysitting facilities.

Thank you again for recommending the hotel for its location and friendliness of our team members. It will again be to our greatest pleasure to welcome you to your authentic resort.

Kind regards,

Andrew Slome,
General Manager

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Additional Information about La Pirogue Resort & Spa

Address: Coastal Road, Wolmar, Flic En Flac, Mauritius
Phone Number:
Region: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Flic En Flac
#2 Business Hotel in Flic En Flac
#2 On the Beach Hotel in Flic En Flac
#2 Spa Hotel in Flic En Flac
#2 Romantic Hotel in Flic En Flac
#3 Family Hotel in Flic En Flac
Price Range: R4 001 - R15 659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Pirogue Resort & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
Renowned for its authenticity, La Pirogue, Mauritius is well versed in the art of Mauritian hospitality. This resort has enjoyed a solid reputation for romance and excellent service since its creation in 1976. With its warm atmosphere, wonderful beach, exquisite restaurants, lively bars, high-end Cinq Mondes Spa and the extensive recreational and sporting activities, this mythical hotel promises guests a memorable holiday. La Pirogue nestles in 14 hectares of magnificent tropical gardens where the fragrance of hibiscus and frangipani permeate the majestic coconut grove. ... more   less 
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Also Known As:
La Pirogue Hotel Flic En Flac
La Pirogue Hotel Wolmar
La Pirogue Wolmar
La Pirogue Mauritius

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