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“Fantastic stay”

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La Pirogue Resort & Spa
Ranked #2 of 18 Hotels in Flic En Flac
Certificate of Excellence
Reviewed 23 May 2017

The location is very good. We loved the beach, the clear water and the palms. The garden and the beach is very tidy. The rooms could be more eccentric.
Talking about the service, we had very good waiters/waitress. Our roomserver Raji is very nice and does a very good job. She's always smiling.
Sunil and Vikash from the beach/ boattrips were also very kind and made us some unforgettable trips.
We've been in many hotels, also luxury ones, but a waiter like Rajesh, we didn't met yet. He's very courteous and very kind. Always smiling and does the best service. Thanks to these people who made us a great vacation!

Room Tip: Rooms near the beach are very good!
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Viktor_Lilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 25 May 2017

Dear Witja,

Thank you for choosing to stay with us on your recent visit to Mauritius and for rating us on Trip Advisor.

I was glad to read that you had an excellent stay and valued mostly the very attentive and helpful staff. Your grateful comments on the team member’s professionalism and friendliness will serve as a great motivator to continue striving for service excellence.

Concerning the rooms, be assured that we will put in more colours and brighten the rooms to make it look more chic.

We greatly appreciate your feedback and looking forward to the pleasure of welcoming you back for another fantastic stay at La Pirogue Resort & Spa.

Kind Regards,

Andrew Slome
General Manager

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Reviewed 21 May 2017 via mobile

Nice beach. The staff is helpful and friendly. I liked how spacious the whole resort is. I don't know whether the cocktail night happens every week but it was wonderful, the atmosphere was very good! They have different kind of buffet every night which is fantastic. Lovely breakfast buffet as well.

Stayed: April 2017, travelled as a couple
Thank TanyaL117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 22 May 2017

Dear TanyaL117,

Thanks for the online feedback. We are delighted to know that you had an enjoyable stay.

Surely, our associates are the main pillar and we do recognize their daily efforts in making your stay a memorable one. I am delighted to know that they were helpful and friendly to you.

The hosted management cocktail is held every week as it is a way for the management team to meet our in-house guests and get to know of how comfortable you are the Resort.

I assure you to pass on your motivating feedback to the entire team so as to maintain our level of service.

Once again thank you for choosing to stay with us and we await your next visit to make it an even more delightful experience.

Warm regards,

Andrew Slome
General Manager

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Reviewed 17 May 2017

Good points are the fabulous beach, and the spacious, attractive grounds. Also highly recommend the catamaran trip offered through the hotel - very good value for a whole day trip of snorkelling and swimming off the boat, a barbecue lunch, and unlimited drinks.
Bad points - our bathroom was ropey - old, low powered shower etc. I gather there are some better ones in refurbished rooms. And mealtimes were a nightmare. The food is mediocre, and the throngs of jostling people at the buffet make it feel like a motorway service station. The experience is a bit better in the a la carte restaurant (your meal allowance will cover two courses for most of the choices) although the food is no better.

Stayed: April 2017, travelled with family
3  Thank obaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 22 May 2017

Dear Obaker,

I am delighted to read that our facilities and services were to your conveniences and have taken the liberty of sharing your feedback with all my reports as well as the team members.

However, I was sorry for the inconvenience you had with the shower and would like to reassure you that with the upcoming renovation this issue will permanently resolve.

Moreover, your comments on the food at the buffet were passed on to the Executive Chef for his actions. We regret to read your disappointment in this regard.

Thanks again for your comments which are always useful in ensuring that we are focused on areas needing our attention. We hope together with the completion of the renovation, we can fully convince you during your next stay of our close attention to maintaining the highest quality standards.

Kind regards,

Andrew Slome
General Manager

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Reviewed 15 May 2017

Set in beautiful lush surroundings with enormous grounds covered by 1800 palm trees, absolute tranquillity, peaceful. Food outstanding as is the staff and service.
All rooms so private and individual with fantastic beach/seaview.
Thanks to the food and beverage staff in particular Prayag and Sevin the sommelier.
Great job guys, thanks.
Uys & Delia

Room Tip: The bungalow rooms are great but the superior rooms are stunning. All Quiet & private.
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Uys901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 16 May 2017

Dear Uys901,

Thanks for choosing to stay with us recently and for leaving a feedback online.

We really appreciate your positive comments on the atmosphere at the Resort, the service and our fine food. It is true that the entire team work really hard to provide you with their best service ever and your kind acknowledgement of their efforts is a real motivator for them to perform even better.

We hope you will continue to support and recommend us to your family and friends. It will be a pleasure to welcome you back at the Resort after the renovation.

Thanks and regards,

Andrew Slome
General Manager

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Reviewed 13 May 2017

We visited in May 2017 for our honeymoon. This place has an ideal location right on the beach. The thatched lodges, gardens and infinity pool right on the beach look idyllic. We were All Inclusive so when selecting drinks and food at some of the restaurants you need to look for things that have a green star, but there was loads to chose from and this wasn't a problem. There are paddle boards, pedalos, snorkeling and mini golf all complementary to hotel guests and they supply beach towels too. There are a couple of small shops 100 yards or so away, or a SPAR about a mile away which can be walked to along the beach in the direction of Flic en Flac. Our only comment for improvement was that we could have done with a list of the times the restaurants were open for food as after a long flight we forgot the information given to us at check-in.

Room Tip: You have access to the restaurants at neighbouring Sugar Beach. Citronella is recommended and AI but...
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank seliza00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at La Pirogue Resort & Spa, responded to this reviewResponded 15 May 2017

Dear Seliza00,

Firstly thank you for taking the time to review our hotel.

With its charming thatched Mauritian bungalows, beautiful lush gardens and the immense sandy beach La Pirogue is a dream destination for those who want to spend their honeymoon or even hold their wedding in Mauritius in paradise and as a team, we always try to provide guests a memorable stay and make their experience unforgettable.

As for the opening and closing time of our restaurant, I would like to highlight that these information are available in the Gazette found in the room.

Thank you so much for highlighting all the positive aspect of your stay at La Pirogue and we sincerely hope to get the opportunity of welcoming you back soon.

Regards,

Andrew Slome
General Manager

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Additional Information about La Pirogue Resort & Spa

Address: Coastal Road, Wolmar, Flic En Flac, Mauritius
Phone Number:
Region: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Flic En Flac
#2 Luxury Hotel in Flic En Flac
#2 Romantic Hotel in Flic En Flac
#2 On the Beach Hotel in Flic En Flac
#2 Spa Hotel in Flic En Flac
#3 Family Hotel in Flic En Flac
Price Range: R4 087 - R16 008 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Pirogue Resort & Spa 4*
Number of rooms: 248
Official Description (provided by the hotel):
Renowned for its authenticity, La Pirogue, Mauritius is well versed in the art of Mauritian hospitality. This resort has enjoyed a solid reputation for romance and excellent service since its creation in 1976. With its warm atmosphere, wonderful beach, exquisite restaurants, lively bars, high-end Cinq Mondes Spa and the extensive recreational and sporting activities, this mythical hotel promises guests a memorable holiday. La Pirogue nestles in 14 hectares of magnificent tropical gardens where the fragrance of hibiscus and frangipani permeate the majestic coconut grove. ... more   less 
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Also Known As:
La Pirogue Hotel Flic En Flac
La Pirogue Hotel Wolmar
La Pirogue Wolmar
La Pirogue Mauritius

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