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Maddison B

We had an amazing time!

5.0 of 5 bubblesReviewed 3 weeks ago
We stayed at Sugar Beach resort for 10 nights for our honeymoon. It was such a relaxing, wonderful time. All of the resort staff were incredibly friendly and couldn’t do enough to help us.
The view from our room was excellent (Deluxe beach front room) and being up on the first floor afforded a bit more privacy than the ground floor rooms, while still being very close to the beach where we enjoyed many days relaxing in the sun.
There were plenty of activities that we enjoyed, but the standouts were the beach walks and snorkelling, and we also loved l’Atelier des Senses - the perfect souvenir of our trip.
The only minor downsides that we found were that the Buddha Bar was very overpriced for dinner. We had the sushi platter and found it to be average - we’ve definitely had better in Melbourne. However the cocktails were excellent, with mixologists happy to go above and beyond.
The food at Le Patio and Citronellas was particularly great, and all breakfasts & dinners included at the half board rate we chose.
We also wouldn’t recommend the tea experience, however we felt that it was quite affordable so we weren’t too upset.
All in all, we had an amazing trip and would 100% recommend Sugar Beach. We hope to be back again in the future!
Date of stay: May 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this review
Responded 3 weeks ago
Dear Maddison B,

We are delighted to read about your wonderful honeymoon experience at Sugar Beach Resort. Thank you for choosing us to celebrate such a special occasion. It is heartening to know that you had a relaxing and memorable stay.

We are thrilled that you found our resort staff to be incredibly friendly and helpful. Providing exceptional service is our top priority, and your kind words are truly appreciated.

The Deluxe Beachfront Room indeed offers a fantastic view, and we are pleased that the first-floor location provided you with the desired privacy while keeping you close to the beach. It's great to hear that you enjoyed relaxing in the sun and partaking in the many activities we offer, especially the beach walks and snorkeling. We're also glad you loved the L’Atelier des Senses experience and found it to be a perfect souvenir of your trip.

We appreciate your honest feedback regarding the Buddha Bar. We apologize that the sushi platter did not meet your expectations, but we are glad you enjoyed the cocktails and the exceptional service from our mixologists. Your comments will help us to continually improve our offerings.

It's wonderful to hear that you enjoyed the food at Le Patio and Citronellas, particularly the breakfasts and dinners included in your half-board package. We aim to provide a variety of delicious options to satisfy our guests' palates.

Regarding the tea experience, we are sorry to hear it did not meet your expectations, but we appreciate your understanding of its affordability.

Thank you for your kind recommendation of Sugar Beach Resort. We are thrilled that you had an amazing trip and look forward to welcoming you back in the future for another unforgettable stay.

Warm regards,

Jean-Marc Ma-Poon
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (8 195)
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53 - 58 of 8 195 reviews
Reviewed 4 weeks ago via mobile

Another wonderful holiday once again at this fabulous resort.
We keep coming back to Sugar Beach , our 15th time at least .
The resort has everything we require and more .
Superb views , sunsets , accommodation , staff , food and entertainment.
There are many long serving members of staff who always welcome us with open arms along with a combination of young enthusiastic staff learning their skills . Two well maintained pools , one quiet pool ( our haven between the palm trees ) catered well by Sorab, Anisha and team

Main pool and buddah catered by Fazle , Kevin , Cedric and team

The Patio restaurant serves a wide varied delicious breakfast and lunch catered well by Christina , Vikram , Saddul , Nisha , Annand , Chanrassan and teams
Providing delicious themed dinners every night

Aqua gym is held daily in Main pool good variety of excercise by Pamela , Lorretta and the recreation boys .
We try to name as many of your wonderful staff including Sabo, Dasheem Vahem , there are many more .
We would the AI option as this provides a good range of items .

Room tip: The AI option is a good choice
Date of stay: May 2024
Trip type: Travelled as a couple
Thank 703ethelw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this reviewResponded 3 weeks ago

Dear Ethel W,

It is with great pleasure that we receive your feedback regarding your recent stay at Sugar Beach Resort. We are thrilled to hear that you had another fabulous holiday with us, marking your 15th visit to our resort. Your loyalty and continued patronage are truly appreciated.

We are delighted that you found everything you required and more at our resort. It warms our hearts to know that you enjoyed our superb views, stunning sunsets, comfortable accommodation, dedicated staff, delectable food, and entertaining activities.

Your recognition of our long-serving staff members, who welcome you with open arms, alongside our enthusiastic young staff members, is truly valued. We will make sure to pass on your appreciation to Sorab, Anisha, Fazle, Kevin, Cedric, Christina, Vikram, Saddul, Nisha, Annand, Chanrassan, Pamela, Lorretta, and the recreation team.

We are pleased to hear that you found our pools well-maintained, with the quiet pool being your haven between the palm trees. Your mention of our team members who catered to your needs at each pool area is greatly appreciated.

The Patio restaurant is indeed a favorite among our guests, and we are delighted that you enjoyed the wide variety of delicious breakfast and lunch options, as well as the themed dinners. We will ensure that Christina, Vikram, Saddul, Nisha, Annand, Chanrassan, and the entire team receive your commendation.

Our aqua gym sessions are designed to provide a good variety of exercises, and we are pleased to hear that you enjoyed them under the guidance of Pamela, Lorretta, and the recreation team.

We appreciate your suggestion regarding the AI (All-Inclusive) option and will take it into consideration for future improvements.

Once again, thank you for choosing Sugar Beach Resort for your holiday. We look forward to welcoming you back for your 16th visit and many more memorable experiences.

Warm regards,

Jean-Marc Ma-Poon
General Manager

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Reviewed 4 weeks ago

Incredible night at Buddha bar beach for my 30th birthday. Special thanks to Anjily and Tafita for taking such good care of us!! A memorable night in the most amazing place. The most amazing food. Best lamb chops ever. And a personalized birthday cake to top it all off! Thank you!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Annie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this reviewResponded 3 weeks ago

Dear Annie S,

We are delighted that you chose Sugar Beach Resort to celebrate your 30th birthday, and we are thrilled to hear that your experience at Buddha Bar Beach was nothing short of incredible. We extend our sincere thanks to Anjily and Tafita for taking such good care of you and ensuring that your celebration was memorable.

It warms our hearts to know that you had a memorable night in such a remarkable setting and that you enjoyed the exquisite food, particularly the lamb chops. We are pleased that we could contribute to your celebration with a personalized birthday cake.

Thank you for allowing us to be a part of your special day. We look forward to the opportunity to welcome you back for more unforgettable experiences at Sugar Beach Resort.

Warm regards,

Jean-Marc Ma-Poon
General Manager

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Reviewed 4 weeks ago

Spent a great time with the sunkids club. A big thanks and kisses to Mrs Imelda and Mrs Sarika from Athéna ❤️❤️

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shekanialyonnais
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this reviewResponded 3 weeks ago

Dear Athéna,

Thank you for sharing your happy moments at the Sun Kids Club. We are thrilled to hear that you had a great time. Your kind words and appreciation for Mrs. Imelda and Mrs. Sarika are truly heartwarming. We will make sure to pass on your thanks and kisses to them.

We look forward to welcoming you back for more memorable experiences at Sugar Beach Resort.

Warm regards,

Jean-Marc Ma-Poon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The most amazing stay! From start to finish it was perfection. The food was incredible but the most incredible thing would be the facilities/beach and the amazing staff. They treated our family and little girls so well and we can’t wait to return.

Room tip: Delphine and Chelsey were amazing staff!
Date of stay: June 2024
Trip type: Travelled with family
Thank patricedaglis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this reviewResponded 3 weeks ago

Dear Patricedaglis,

Thank you for sharing such a glowing review of your recent stay at Sugar Beach Resort. We are thrilled to hear that your experience with us was nothing short of perfection from start to finish.

Your kind words about our incredible food, facilities, and beach are truly appreciated. It is particularly heartwarming to know that our staff made such a positive impression on you and your family, especially your little girls. We strive to create memorable experiences for all our guests, and it is wonderful to know that our team succeeded in making your stay exceptional.

We are delighted that you are already looking forward to returning. We can’t wait to welcome you and your family back for another amazing stay.

Warm regards,

Jean-Marc Ma-Poon
General Manager

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Reviewed 4 weeks ago

Great interaction with Resort Manager & her staff. 3 rd visit & the quality of food & service still very good. especially with staff who have a long service history.Pleasant accommodation & lovely walks on the long stretch of beach.A super , well maintained & spacious resort to chill & relax.Magnificent & breath taking sunsets. All in all a great stay.

Date of stay: May 2024
Trip type: Travelled on business
Thank Ameen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius, responded to this reviewResponded 3 weeks ago

Dear Ameen M,

Thank you for your wonderful review and for continuing to choose Sugar Beach Resort as your preferred holiday destination. We are delighted to hear that, as a tour operator, you still find our resort to be an excellent recommendation for travellers.

It’s fantastic to know that you had a great interaction with our Resort Manager and staff, and we appreciate your kind words about our team's dedication and the quality of our food and service. We take pride in having long-serving staff who contribute significantly to our guests' positive experiences.

We are pleased that you enjoyed our pleasant accommodation and the lovely walks along our beautiful, long stretch of beach. The well-maintained and spacious environment is indeed perfect for chilling and relaxing, and we are glad you were able to experience the magnificent and breathtaking sunsets that Sugar Beach is known for.

Thank you once again for your continued support and for sharing your positive experience. We look forward to welcoming you back for your fourth visit and to providing you with another memorable stay.

Warm regards,

Jean-Marc Ma-Poon
General Manager

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