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Reviewed 19 January 2019 via mobile

Good quality hotel offering a broad range of food and drink options to a high standard. Comfortable, very clean and quiet rooms although I perhaps expected the finish to be slightly more ‘luxe’ from the pics we saw in advance. The hotel is large and was at 80% capacity when we visited, but there was always plenty of space to sunbathe, swim, eat and drink. The beach is beautiful and the water clear and warm. Loved the adult only infinity pool too which had a great view and excellent service by the beach waiters including Yadav and Bola. The mojito bar was renovated and reopened while we were there and Yadav offered great and friendly service there too. We went snorkelling at the reef and were blown away by the sheer number of fish streaming around - better than Maldives in my opinion! If I had a criticism it would be that overall the hotel is slightly lacking in Mauritian character and the food is quite generic. On a previous visit to Mauritius we enjoyed a lot of local and Indian food and had hoped for that this time too - instead the food was much more of an ‘international’ style. Having said that the restaurants were all good and the food fresh and plentiful. Occasionally service was a little casual for a hotel of this grading. But overall I would definitely recommend staying here to anyone as such good quality is offered for the price. Thank you Long Beach!

Date of stay: January 2019
Trip type: Travelled as a couple
Thank HeiRol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 14 February 2019

Dear Guests,

We thank you for such precious comments on Trip Advisor.

It is indeed a great honor for us to read such wonderful words from our guests.

We have well taken note of your reviews and surely corrective and appropriate measure will be taken.

The whole team looks forward to the pleasure of welcoming back on our shores for another memorable sojourn.

Kind Regards,

Jean-Marc Ma-Poon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2019 via mobile

I swim daily for personal fitness. I recently learnt a fitness tequnique called Akwa Aktiv from Cecile Jeanson (3 x French Olympic Swimmer). I found her excercises tremendously beneficial and uniquely effective for building core strength & muscle in the pool without having to swim a lap. Her method does not exert any pressure on the neck or lower back and is done in a standing position without getting your face wet, there’s no strain on the body therefore brilliant for rehabilitation after any injury or for general well-being for a person of any age or fitness level. Thank you.

Date of stay: January 2019
Trip type: Travelled with family
Thank Fern V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 14 February 2019

Dear Guest,

Thank you for taking the time to write about your holiday experience on Trip Advisor following your stay at our resort.

We are delighted to read that you have enjoyed the comfort of your room and that our facilities and services were to your holiday convenience.

We derive our pleasure in satisfying our guests and your appreciation goes straight to the heart of all the team members and specially those whom you have mentioned their name.

We trust to be honored with the pleasure of welcoming you back home for yet another great experience.

Sincere regards,

Jean-Marc Ma-Poon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2019

Amazing time at Long Beach hotel, we booked a massage followed by a lunch and the experience was marvelous.

Hedema took good care of us at the Spa. it had been a long time that i did not felt as relax and peaceful as that.

We had lunch at the chopsticks and the room was yummy and Sebastien took care of us.

Thank you Hedeema and Sebastien for such good service

Fabrice and Elsa

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Service
Thank FPonin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 14 February 2019

Dear Guest,

Thank you for staying at the Long Beach Mauritius and for sharing your experience on Tripadvisor.

I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience.

Thank you for your review once again and for being our ambassador. I look forward to welcome you for other great moments.

With sincere regards,

Jean-Marc Ma-Poon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2019 via mobile

We stayed at the fantastic Long Beach. We really enjoyed our stay. The pool, beach and all of the hotel is amazing!

The all inclusive is great. You can dine and wine for two weeks straight without going tired of any of it.

The rooms are a bit small but still certainly good enough.

The service is overall fantastic. Sometimes the staff forgets a thing or two but thats standard in Mauritius. There friendly attitude certainly compensates for it.

The different restaurants offers great and varors food. My personal preference is Chopsticks. Great staff, manager and chef!

Howewer, there is one person who deserves all the credit in the world. That would be the Head Concierge Tony Michel. This man is totaly awesome. He alone is a great reason to come here. He’s service is always on Top. He listens, takes action and Will go all the way to make you Happy. The service he has delivered has been on a level wich is up there with the best of the world. I feel it’s a previlige to have been able to get to know a person with the sense of Pride for hus work.

Thank you so much Tony and rest of the staf at Long Beach!

Date of stay: January 2019
Trip type: Travelled with family
Thank Lustlakej
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 14 February 2019

Dear Guest,

I wish to express my sincere thanks for taking the time post your survey .It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts.

We will share your reviews with all the staff and it will definitely a boost for all of us.

Thank you again and we look forward to welcome you in a nearest future for another great moment.

Sincerely,

Jean-Marc Ma-Poon

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Reviewed 16 January 2019

Lovely property, beautiful beach and a good variety of food, particularly Hasu and Chopsticks.
Particular mention must be given to the housekeepers, Balraj and Yassin were looking after our rooms which they cleaned twice a day, they left the rooms immaculate and take great pride in their work, they are a credit to Long Beach!

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Demelza78
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ambassador775392, General Manager at Long Beach Mauritius, responded to this reviewResponded 14 February 2019

Dear Guest,

Thank you for taking the time to write about your holiday experience on Trip Advisor following your stay at our resort.

We are delighted to read that you have enjoyed the comfort of your room and that our facilities and services were to your holiday convenience.

We derive our pleasure in satisfying our guests and your appreciation goes straight to the heart of all the team members and specially those whom you have mentioned their name.

We trust to be honored with the pleasure of welcoming you back home for yet another great experience.

Sincere regards,

Jean-Marc Ma-Poon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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