Awesome host, Robert....super friendly.
Location is very central and near to Georgetown heritage site and 20-30 minutes to the beach.
House is super spacious, very clean and with a nice a comfy feeling for my family of 10.
Surrounding area has a feast of shops that offers some of the best Penang food can offer.
Would highly recommend a small or large group to stay and enjoy this Awesome Homestay.
Robert P was friendly. He reached out by WhatsApp to welcome us. Offered to provide new towels as well. Nice man.
The residence is located in a narrow road, across a Chinese Temple - not a problem. Road was closed for 20 minutes when we arrived with a bonfire in the middle of the road - little inconvenience but no problems too. However, no one to receive us at the residence - we did not know to call before arrival and Robert presumed we should have called. The caretaker arrived 15 mins later - we had to wait by the roadside with the whole family, blocking the neighbors driveway. Not a welcoming caretaker. Felt caretaker was not too happy to receive us but did his job - opened the doors to let us in. Room had cigarette smoke smell. 3 Floors, no room downstairs. We had a disabled aunt and 2 small kids. The stairs were concrete with sharp edges - feared my 4 yr and 1 yr grandkids will fall on them. The whole place looked not too pleasant - below our expectation. We immediately called Robert P and cancelled our stay. Drove to Plaza Royal and booked 4 rooms.
This is our first experience with this kind of rental and vowed not to do it again. Also the rates by Trip Advisor was quoted in US $ and then converted to British Pounds resulting in a 25% conversion increase to our cost that we did not know at the beginning of the booking but at payment.
Overall this Trip Advisor booking was horrible! Hope we get our money back but will not count on it.