We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (653)
Filter reviews
653 results
Traveller rating
199
331
92
23
8
Traveller type
Time of year
LanguageAll languages
More languages
199
331
92
23
8
Show reviews that mention
All reviews shuttle bus great view kyoto station rooms are large every half hour sky lounge minute walk room amenities luggage delivery service hotel restaurant paddle steamer lower floor free shuttle service beautiful hotel bell boy choose this hotel bit dated
Filter
Updating list...
2 - 7 of 653 reviews
Reviewed 28 October 2018

Definitely you will have nice view as all the guest rooms face Lake Biwa and it is the only tall building in the area, serving both locals and foreigners, no matter individual or tour groups. Right below in front of the Hotel is a park and lakeside walkways leading in two directions. Free shuttle service to and from Otsu Station running on a regular basis. Access to restaurants and supermarket is around 15 mins. walk (approx. 5 mins. drive) but the room rates for weekend is really in the high range.

We stayed at this Hotel on two different nights and found that the room amenities and room condition vary with room rates. Rooms on lower floor only has basic amenities and room was a bit worn out and not as clean as room on higher floors (34th and above). But the room size is good and spacious in Japanese standard.

Pleasant and helpful staff.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank bkpkwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtsuPH, お客様担当マネージャー at Lake Biwa Otsu Prince Hotel, responded to this reviewResponded 30 October 2018

Dear Ms. Bkpkwok

Thank you for your recent stay and posting your feedback on tripavisor.

It is pleased to hear you liked the view, room size, location, and great to hear that you thoughts our staff pleasant and helpful.
We completed all rooms refurblished last year, and the rooms design and amenities are deffered from room category for the choices of guests needs.
However we must maintain all rooms clean and will make sure to pass your feedback to improve our service.

We tend to offer lower rate when you book earlier for example 90days early bird. When you have next opportunity to visit Japan again, we all look forward to welcoming you back!

Lake Biwa Otsu Prince Hotel
Tomioka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

We stayed for two nights in the hotel and liked the location a lot. It is situated along a promenade to Lake Biwa. No shops but a good place for a walk. The trainstation of Keihan is 10 min by foot and from the JR station they provide a pickup shuttle. The staff is very friendly and elp you with all you need. Rooms are large and for a good price! We suggest to rent a bike and go for some sightseeing too. A spectacular view from all rooms!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank stefanmw86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtsuPH, お客様担当マネージャー at Lake Biwa Otsu Prince Hotel, responded to this reviewResponded 5 October 2018

Dear Stefan W sama

Thank you for using Lake Biwa Otsu Prince Hotel.
It was wonderful to hear stories such as staff assistance, location, shuttle bus service and guest room.
The largest lakeside is popular among biker and there are some sightseeing spot around.
We hope you to welcoming you back again.

Lake Biwa Otsu Prince Hotel
Tomioka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018 via mobile

We arrived at the train station in Otsu, outside the north exit across the street there is a shuttle bus going directly to the hotel, every half hour. Friendly staff, has some stores in and around it, and the view from the room was stunning! Room had the nice things like USB charger,WiFi, couch, etc. We had a really good time here.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtsuPH, お客様担当マネージャー at Lake Biwa Otsu Prince Hotel, responded to this reviewResponded 5 October 2018

Dear Robin S sama

Thank you for using Lake Biwa Otsu Prince Hotel.
It was appreciate to tell us that you like our friendly staff, stores in and around and room and view.

The change of view from windows by the season makes our guests enjoy. We all look forward to welcoming you back again..

Lake Biwa Otsu Prince Hotel
Tomioka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

We stayed here to give our kids a break from traveeling during our 4 weeks in Japan. We didnt realise how hard it is to find a pool in Japan so this place was perfect! The pool is huge and the kids loved it. The only downside is that it is pricey..1000 yen per adult, 500 per child and 1000 per chair. So it easily was 40 euros a day to visit the pool. You can also go to the pool if you are not a guest but then it is more expensive.
Really nice hotel but it isnt cheap. Check the hotel website for deals and register for their loyalty card which gives you a discount. Be aware that children not noted as adults in the reservation do not get a their own bed and the beds are very small. The beds they use are under the current beds.
Their is a huge grocery store and 100 yen store right next to the hotel so it is easy to grab lunch or drinks. They also have a free shuttle bus from Otsu station. Much more than a standard 3 star western hotel. Nice for a break and only 20 min from central Kyoto.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank MariaM45672014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtsuPH, お客様担当マネージャー at Lake Biwa Otsu Prince Hotel, responded to this reviewResponded 5 October 2018

Dear Ms. MariaM45672014,

Thank you for choosing Lake Biwa Otsu Prince hotel for your part of 4 weeks Trip.
We wish you and your family had enjoyed trip in Japan.

We appreciated for your feedback regarding reservation, pool, location and shuttle bus service, and pricing.
We use stacking bed for twin bed room, but we have double bed room as well.
When guests request, two single bed can be put together.

We hope guests from overseas had more comfortable stay to improve, and look forward to welcoming you and your family back again.

Lake Biwa Otsu Prince Hotel
Tomioka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Beautiful setting on a large lake with nice sunrises. The rooms are large, comfortable and quiet. Nice bathrooms with all amenities. About 30 minutes from Kyoto. Probably a very convenient place to spend the evening before seeing Kyoto. Eat continental buffet on one floor or traditional Japanese breakfast on another floor -

Date of stay: July 2018
Trip type: Travelled with family
2  Thank Walter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OtsuPH, お客様担当マネージャー at Lake Biwa Otsu Prince Hotel, responded to this reviewResponded 7 October 2018

Dear Walter F sama,

Thank you for choosing Lake Biwa Otsu Prince Hotel .
It is great to hear that you enjoyed nice sunrises on Lake Biwa.

We are convenient for sightseeing in Kyoto as well as Shiga.
We all look forward to welcoming you back again!

Lake Biwa Otsu Prince Hotel
Tomioka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews