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All reviews free bikes great hotel old town recommend this hotel rainfall shower bike service the staff were extremely helpful amazing staff the hotel offers free swimming pool bigger room welcome drink rooms are modern clean hotel decent size laundry service comfortable bed
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Reviewed 21 April 2017 via mobile

My friend and I visited Venus Hotel and Spa for four nights. We originally had planned to stay for three, however we could not bring ourselves to leave. Everything about this hotel is wonderful. It's location, price. The rooms are clean, spacious and have everything you may need. They are serviced with clean towels, water etc daily. The facilities are clean and tidy (swimming pool, gym etc) and the free buffet breakfast made us so excited to get up each morning. The breakfast contained everything you could possibly like for breakfast (savoury + sweet options ), plus coffee and juice. The hotel offers airport transfers , laundry service, free bike hire, while also being eager to assist you with anything you may need. Above all, the best part about this entire hotel was the customer service by all staff members. They went above and beyond to ensure we had everything we needed. They assisted us with booking flights, hotels & cruises. We cannot put our gratitude into words, as they truly did everything they could to make us feel welcome and enjoy every minute at this gorgeous hotel. One staff member in particular was truly astounding. Tracey was so helpful with everything throughout our entire stay, and would continually ask us if everything was alright. We cannot thank her enough ! This hotel is the only place you should stay at while visiting the picturesque & stunning Hoi An, you will never want to leave! We will definitely back in the near future.

Stayed: April 2017, travelled with friends
2  Thank Tegan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Upon arrival the staff were so incredibly friendly & helpful, recommended a boat and cooking trip that my friends and I loved, and always had smiles on their faces. The rooms were fantastic, cleaning was to a high standard and breakfast had plenty of options. Overall, we were very happy with our stay and would love to come back again.

Stayed: April 2017, travelled with friends
1  Thank trevski32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

This hotel is absolutely wonderful. The staff are all so friendly and helpful - they helped us celebrate our friend's birthday when we were there. They go above and beyond to help you. Amazing location - just a 10 minute walk to town and when you're in Vietnam- expect the roads to be busy but it shouldn't bother you!! They have bikes you can use too. The pool and gym are great and breakfast was delicious. A brilliant price for what felt like an amazing hotel. The rooms are lovely, beds comfortable and bathrooms lovely. Definitely recommend 5 stars!!

Stayed: April 2017, travelled with friends
2  Thank alicerose89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

This hotel was brilliant and the staff could not have been more accommodating. So friendly, so happy to help and provided useful tips on activities etc. Hotel is in a good location close to the shops and an easy bike ride (hotel has free bikes) to the beach. A very good price for what felt like 5-star service. Breakfast was also really good. Would definitely come back.

Stayed: April 2017, travelled with friends
2  Thank amwthroughwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

Really nice, smart hotel. Room 4011 overlooking the pool was a good size with a nice bathroom, the tub was a nice touch. The staff were very friendly and helpful, l needed to get a watch repaired and they found me a place to get it done. We only stayed for 2 nights and despite Hoi an being quite small, we felt at least 2 more would be needed. Would definitely stay here again.

Stayed: April 2017, travelled as a couple
2  Thank 1beingpoor5being
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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