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The price you found is 14% lower than this hotel's average rate of US$223/night.

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Reviews (1 102)
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8 - 13 of 1 102 reviews
Reviewed 9 June 2018 via mobile

It‘s a wonderful hotel; the rooms are very stylish with an extremely nice view, especially of sunrise and sunset. I want to thank all the staff of the hotel for the incredible hospitality and service, which came from the heart. The food was excellent! A great praise to the owner this Hotel for the tasteful decor and design!
I will return for sure!

With Best regards,

LH

Stayed: June 2018, travelled solo
Thank Leyla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018

Our first impression.. the gorgeous sunset through the huge glass panels in the hotel's spacious lobby . The staff at reception were friendly. We, my 3 friends and I, all seniors were escorted to our rooms in the 5th floor and were excited to see the spacious and comfortable room with an amazing view of the sea!

It had 2 comfortable beds,place to spread our luggage, clean towels and quite a few amenities.. But were dismayed to find that what we get in any smaller place, drinking water and a kettle were missing!! That was such a disappointment.We really did wonder about the reason behind this policy.

What was even more disturbing was the big glass transparent panel between the shower and toilet cubicle and the bedroom. There was a pull down curtain with narrow slats that was not adequate and made us uncomfortable..so we took a light towel and taped it outside the glass..The bathroom extension had a big sink.

Our bathroom taps did not have a problem but our friends had some water gushing out of the tap into the room. Once it was reported it was rectified , though late at night.

Our keys, would not open the door after we got back. It happened to us, twice, and to our friend's, once. Another key was brought to us after sometime.

The room was very clean and comfy. We slept well.

The food !.. What a large buffet. We had breakfast and dinner and had such a variety of food. All of us agreed that the dessert variety was astounding.It was sweet tooth heaven. All was fine except the lack of water. The breakfast spread too was excellent with omelettes being freshly made with fillings according to your specifications! Also breads with filling was being made in an oven and served hot.With the chef urging us to try it.The final surprise was a delicious piece of honeycomb with dripping honey !

After 6 , you can sit and relax at the lobby to the melodious tinkle of the ivories played so beautifully by two young ladies on different days.

For water ,we walked a bit to the right of the hotel,climbed a small staircase and to the left there was a shop selling water.

I must mention about the shop(sorry forgot the name) adjoining the staircase. It was late at night and all 4 of us walked to buy water. One friend was tired and sat down outside and waited while we went up to buy water. To my friends surprise, 2 cups of steaming hot tea was brought to her. The kind owner of the cafe had noticed her waiting and asked it to be served to her!! So we too enjoyed the tea. It was such a spontaneous kind gesture . You might think it's no big deal, but such acts of simple thoughtfulness bring back our faith in people.

  • Stayed: April 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank SUNALINIRAMESH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile

Charisma deluxe is supposed to be 5 star but as a trip adviser badge holder for so many years I would rate this hotel as 3 star as they don’t have the basic 5star facilities like bottled water or a kettle in the room. The restaurant staff is not a happy lot Not one is smiling or ready to help you. We were a group of 4 friends all vegetarian with a special request for food without onion or garlic but they were not at all willing to help out. Also Kusadasi grows a lot of fruits but very limited fruits kept for breakfast no, fresh juices but they sell very fresh berries out at the reception.????
Lastly l would advise people to look for a nice cozy boutique hotel in Turkey if you want to enjoy local.

Stayed: May 2018, travelled with friends
2  Thank Shobhna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile

I came here with my family to enjoy my summer break. When we reached there was no one to welcome us. Then we were not given the rooms we had paid for and asked for. We adjusted in that later but then the room services were terrible. We asked for water as there was no water given to us. So the water came to our door step after 45 mins and that too after calling them thrice. When someone went for bath the water came out of the door and the whole room got wet. And then some one would come to clean that after 45mins to an hour. I would suggest people not to take this hotel. You will be completely disappointed in the end.

Stayed: May 2018, travelled with family
3  Thank Dharmi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2018 via mobile

Stayed at this hotel with my husband and daughter. We paid for all inclusive as we had our daughter who is 2 years old. No drinks or water and any other extras are included in an all inclusive. You have to pay additional for everything.
The staff at this hotel are very rude and obnoxious.
There is a lack of food variety available for breakfast, lunch and evening meal.
I would never stay at this hotel again.

Stayed: May 2018, travelled with family
2  Thank razditta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guestrelations09, Guest Relations Manager at Charisma Deluxe Hotel, responded to this reviewResponded 3 June 2018

Dear Guets,

Thank you for spending your time to give us your feedback. The satisfaction of our guests is our number one priority and we regret to hear that we did not match your expectations. As regards to our all inclusive consept it starts at 10:00 and finishes at 00:00 daily and includes soft and local alcoholic drinks.

Thank you

Charisma De Luxe Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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