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Thea
Sweden

Okay hotel, but there are areas that could be improved!

3.0 of 5 bubblesReviewed 02 Aug 2024
Me and my family stayed at Hane Sun Elite Hotel for a week, and this is my thoughts!

At first sight the hotel seems nice, fresh & luxurious, which partially matches the experience. The hotel offers both a pool and a beach. A big plus is that there is a bus from the hotel that transports you to the beach, where there are sunbeds, food and drinks. The hotel has waterslides that work for children as well as youth and adults. The pool is large and can accommodate many people. Despite this it should be more sunbeds around the pool and also places to sit in the dining room. Because if you don't reserve early (which you're not even allowed to do) then you'll be left without a sunbed or a place to sit.

The communication. Some in the staff do not speak English, which prevents effective communication. Despite communication problems, many are very nice.

The rooms are modern and fresh. However, we had a lot of problems with the sewer, because it smelled in our room. Every time we had left the room for a long time, the whole room almost smelled like toilet. It is also VERY responsive in the rooms. Everything that happens outside is heard straight in. We stayed on the pool side and heard music and noise late at night. So you have to be prepared for that. The music near the pool at day is also very repetative, they play the same songs every day.

The photo shots: Some days you could take pictures with animals by the pool such as a parrot, lizard, snake or a monkey. It does not feel morally right to have animals here just so they can be in pictures. You could see that the animals were not comfortable with this. Instead they should live the life they are meant for, out in the wild.

The experience at this hotel has been overall okay. The food is okay, the drinks too. The staff is doing their very best. The pool and the beach gets an extra plus from us. The hotel is fairly modern and fresh, but there are some areas that could be improved. Therefore Hane Sun Elite Hotel gets 3/5 ⭐️
Date of stay: July 2024
Trip type: Travelled with family
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1 - 6 of 43 reviews
Reviewed 30 July 2024

This Hotel is disgusting. This hotel has nothing to do with “Elite”. The Food is disgusting and cold. with disgusting i mean that the food is way too oversalted and has no flavour . The bedsheets are the worst part! not only that the bedsheets smell like puke and piss even that the bed has old boogers on the side and not only that with no surprise it has cockroaches. the waitress refused to give me drinks not too forget. Worst Hotel ever

Date of stay: July 2024
Trip type: Travelled with family
Thank Nate S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2023

Positives: great wellness, turkish spa and hamam, amazing evening programmes, evening meals especially salad bar, beach refreshment and lady with Turkish pancakes, fantastic desserts, bus to the beach
Minuses: a lot of smoking people, even at breakfast among little kids, noice around the pool all day long, not good coffee and cocktails, poor breakfast, you have to queue for everything good (omelletes, pancakes, supper meals....), stairs to the beach and from the pool upstairs - quite difficult with the pram). Poor English of the staff especially at the reception.
Overall we enjoyed our stay but next time we will choose something else.

Date of stay: August 2023
Trip type: Travelled with family
Thank Saša Š
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2023

Tasty food, great people, always smiling. Great animators, always smiling, children love spending time with them, especially with Cems, a great girl runs a disco for children in the evening, there are also animations for adults, the hotel is modern and clean, I recommend it.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Nadia G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2023 via mobile

Stayed here for 10 days all inclusive family holiday , very basic ,no English speaking staff so unless you speak German don’t stay here, food was Terrible stayed in a lot of all inclusive hotels but this was far the worst , no options for kids , pasta with tomato sauce everyday with chips , ended up eating out 7 nights out of 10 , the restaurant it’s not very big so you have to wait 20 min in the line to get to the buffet , pool is also small , and not enough sun beds , a lot of people leave their towels down early morning and not even bother use them,stuff don’t even bother trying to speak English , wouldn’t recommend , may as-well pay the extra and enjoy your holiday in different hotel

Room tip: Food
Date of stay: August 2023
Trip type: Travelled with family
Thank MarcinS1516
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago
Google Translation

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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