What a beautiful and amazing resort to stay at. People and service was exceptional and we as a family can’t wait to go back again! A huge thanks goes out to the resort staff and management for making our trip so pleasant!More
- Free Wifi
- Free parking
What a beautiful and amazing resort to stay at. People and service was exceptional and we as a family can’t wait to go back again! A huge thanks goes out to the resort staff and management for making our trip so pleasant!MoreShow less
Many thanks for your amazing review and we very much look forward to welcoming you back for another memorable holiday with us.
We stayed here for the first week of our trip. They provide free wifi but it's slow. The resort provides a daily shuttle to the downtown area. I realize many places focus a lot on the female. This bothered me since "We" paid for the trip.
The staff was very professional. They have a good restaurant (Blue Mango). I did not try the other restaurant. They have a beautiful infinity pool. The resort is located near but not too close to the downtown. Said differently, you'll have a lot of quietness.
The room is set up well. The shower was wonderful. You're provided with a complimentary robe and slippers. The slippers were cheap, skip them and use your own. There are updated dual votalge (220/110) outlets. The safe is large. I placed my MacBook Air in the safe and there was plenty of room for more items.
Despite the good things, the "Resort" feeling was missing. I believe you will enjoy yourself if you choose Twin Sands.
Many thanks for your comments. We are afraid the WiFi signal in Phuket is still a bit variable across the island but is improving. We love our secluded location here and combined with easy access to town we think it provides the best of both worlds.
Stayed there for 2 weeks in block 7 in one of the ground floor direct access to the pool. Loved it. My son if he could live in the pool he would.
The staff are so friendly and helpful and they surely will try their best to make sure you have a lovely stay and your needs are met.
3 amazing pools you can access throughout resort all to fit your needs. Swim up to a bar...chill away from it all...go down the slide and swim along to the far side.
2 restaurants in site and the food is amazing. Portions are great. Leftovers for later.
The free shuttle it to town and back many times throughout the day so you can go into town whichever time suit.
Beaches just around the corner too!
Overall, my stay was awesome. Will definitely come back again!
Many thanks for your amazing review we are so pleased to hear you had such a wonderful time with us during your stay. We look forward to welcoming you back sooner rather than later we hope.
Our second time here and only because we got conned into time share.
The rooms are spacious and modern, so if it was to live in rather than holiday if would be. Ice.
As you can see from the photo the view is of other rooms and for our stay a whole bunch of workman repairing and finishing work. It has the feel of a Hong Kong high rise, you open your curtains and your in some one else’s room.
There are a couple of pools. Our preferred one is near the entrance with a swim up bar but no natural shade most of the day with only 2 umbrellas.
Twin Sands is a distance from Patong. There is a shuttle bus available.
I have travelled extensively and I know there are much better places depending on your reason for travel.
We have two young kids and they asked after a couple of hours after checkin could we go back to our previous hotel. It’s not set up for families st all.
We are sorry to hear some of your comments, many of which seem a bit at odds with our resort. Your opening sentence seems like a contradiction. There is no photo and our repairs and any construction finished a few months back and as for the comparison of a high rise in Hong Kong our resort only has five level. We have three pools and many poolside umbrellas for our guests.
As for childerns facilities one of the pools has a waterslide with lots of additional facilities in our dedicated children's area. We have many families staying with us and they take advantage of our secluded location, our range of infinity pools and our two in-house restaurants.
Upon arrival, we were greeted at the airport and taken to the Hotel where we were welcomed in the lobby/reception where our luggage was taken care of.
Check-in was extremely easy and we were offered information as far as where to go and offers and entertainment around the Resort.
The Resort has 2 Restaurants with various choices of food. It also has various swimming pools, our favourite being the infinity pool closest to block 1 & 2.
A massive shoutout goes to the staff as they couldn't do enough for you and are always more than happy to help with anything you ask. A special mention goes out to the bar manager Honney who offered us suggestions on where to go, what to do and simply made us feel welcome whilst there - we will be for future reference, and are now, keeping in touch with him. Another shoutout goes out to the bartender Chad who was always helpful too!
There is a minimarket, not even a minutes' walk from the Resort with everything you should need during your stay.
A complimentary shuttle bus is put on from 10am to 10pm which goes straight into the town.
Overall, couldn't recommend the place high enough and will most definitely returning.
Thank you once again for everything!!
Many thanks for your excellent review, we are so pleased to hear you had such a wonderful honeymoon and memorable holiday with us. We look forward to welcoming you again sooner rather than later for another fantastic vacation.
I liked a lot of things about this resort. Friendly staff, modern facilities and lovely beach 5 min walk away. Awesome restaurants 10 min walk down the road and excellent free shuttle bus. A bit far from shops and lack of decent views probably my only negative.
Many thanks for your great review, it's great to hear you enjoyed your stay with us. We find the exclusive location perfect for a wonderful relaxing holiday with the extra bonus of a quickle shuttle into town if needed !!